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NEUTRIHERBS【Bundle of 3】Neutriherbs 100% Pure Essential Oils | Diffuser Body Massage Shower Bath 10ml

See all NEUTRIHERBS items

Customer who recommended this item
92
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Shipping with Qxpress Seller Apr 02, 2017
Normal Mail Delivery Time1/2 Seller Apr 02, 2017
Return & Exchange Policy Seller Apr 02, 2017
more
Manufacturer/
Place of origin
NEUTRIHERBS USA / NEUTRIHERBS USA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Feature: Acne Treatment, Blemish Clearing, Deep Cleansing, Lightening, Moisturizer, Nourishing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (56)

Customer Review (46)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 22, 2018 jeo***
Recommend Sep 22, 2018 jef***
Highly Recommend Sep 20, 2018 zho***
Highly Recommend Sep 18, 2018 joa***
Highly Recommend Sep 18, 2018 mel***
Netural Sep 17, 2018 che***
Highly Recommend Sep 16, 2018 tha***
Highly Recommend Sep 15, 2018 And***
Highly Recommend Sep 15, 2018 jac***
Highly Recommend Sep 15, 2018 kha***

Item Q&A(8)

Status
Question & Answer
  • Notice

    Shipping with Qxpress

    Dear All Our Valued Customers,

    Regarding shipping with Qxpress. The tracking number will be provided and updated by Qxpress after they collected. Usually take 1 to 3 working to reach customer, after tracking number updated.
    The goods never be lost for shipping with Qxpress services.

    Important Note:
    Sometimes, the tracking shown delivered and signed by Qxpress staff (usually after 2 to 3 days from the Qxpress collected date) but customer didn't receive the goods.
    It because Qxpress have some agreement with Qoo10, the Qxpress need to confirm delivered after 3 working days from collection date.
    In this case, usually customer will be receive the goods on next working day.
    Customer may contact Qxpress regarding your goods delivery details. Customer must provide them tracking no.

    Qxpress Contact:
    Email: info@qxpress.sg
    Hotline: +65-6434 8400
    (Mon to Fri: 9:00am to 6:00pm, Sat: 9:00 to 2:00pm)
    eMedic
  • Notice

    Normal Mail Delivery Time1/2

    Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

    Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
    eMedic
  • Notice

    Return & Exchange Policy

    Submission of claims
    Any return or exchange of items will be applicable within 14 days upon receiving of the item

    Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Contact seller through Q&A, redelivery for exchange will be arrange

    Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end.
    Return the defective item if seller request otherwise the defective item do not need to return
    eMedic
  • Notice

    Normal Mail Returned Area

    This Area is only mean for eMedic (Normal mail delivery)
    Undelivered / Parcel Return / Lost & Found

    To check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not received your normal mail delivery for 1-2 weeks later thank you


    Please copy and paste the link below :
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=516549362
    eMedic
  • Notice

    Did not receive the item?

    Non-receipt Claim issue (Did not receive the item )
    All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
    Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to received it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

    For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
    Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.

    Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
    eMedic
  • Notice

    Normal Mail Delivery Time 2/2

    Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

    2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

    3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all received within 3-5 days but yours now over 5 days still not received ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by Singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

    So please even if stated 2-5 workings afew % might received up to 3 weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself Singpost contact 1605 (24/7 Customer Care Hotline) Thank you
    eMedic
  • Answered
    Question
    lih******* 2018-09-09
    Answer
    Neutriherbs is an USA brand. Manufacture in USA. Thanks.
    eMedic 2018-09-09
    Question
    Which part of USA?
    Answer
    Sorry, some typo on previous message. Neutriherbs is an USA brand. Manufacture in China. Thanks.
  • Answered
    Question
    hav******* 2018-09-03
    Answer
    please confirm the address before we resend to you. thanks
    eMedic 2018-09-04
    Question
    Hi, my order no. is 270151095. Kindly refer to the mailing address on my order as it is unsafe to leave my address publicly here. Thank you.
    Answer
    we will resend to the mention address
  • Answered
    Question
    lam******* 2018-08-18
    Answer
    It simalar to normal pure essential oil, it's workable. Thanks.
    eMedic 2018-08-18
  • Answered
    Question
    cyn******* 2018-08-17
    Answer
    this for diffuser, no suitable for skin.
    eMedic 2018-08-17
  • Answered
    Question
    dan******* 2018-08-16
    Answer
    it can use in car purifier. we don't choose for personal preference
    eMedic 2018-08-16
  • Answered
    Question
    hen******* 2018-08-16
    Answer
    yes
    eMedic 2018-08-16
  • Answered
    Question
    kai******* 2018-08-16
    Answer
    please get advise from candle maker.
    eMedic 2018-08-16
    Question
    ??? It is DIY candle.
    Answer
    we no sure about this usage.
  • Answered
    Question
    Ekk******* 2018-08-16
    Answer
    we not sure about this.
    eMedic 2018-08-16
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Policy & Notice
How to Return/Exchange