Samsung RS62K61A77P Side By Side Refrigerator (620L) - Singapore Warranty
2 items sold
1166.00

SAMSUNGSamsung RS62K61A77P Side By Side Refrigerator (620L) - Singapore Warranty


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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 19, 2016
Manufacturer/
Place of origin
Samsung Electronics Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description RS62 SBS with Twin Cooling Plus™, 620L
BOOKMARK 1 2 3 4 5 6 7

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 19, 2019 eli*** (SG SG)
Highly Recommend Aug 21, 2018 eld*** (SG SG)

Item Q&A(2)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Parisilk
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Parisilk
  • Answered
    Question
    khi******* 2017-09-22
    Answer
    Hi,

    Good day!

    Kindly indicate on the seller memo about your delivery request.

    Thank you
    Parisilk 2017-09-25
  • Answered
    Question
    4kw******* 2017-09-02
    Answer
    Hi

    Yes the model RS62K61A77P is confirmed!

    The schedule is arranged already.

    Thank you.
    Parisilk 2017-09-06
    Question
    Great! Thank you.
    Answer
    Thank you1
    Question
    Hi seller, I have the delivery guy came around 7pm. But they said the fridge I ordered cannot come through the door unless the fridge doors be dismantled and to be able to come through the door. And they ask for additional $60 dismantle fee. We are puzzled about the situation as we are not aware that the fridge will have such issue with our door (& the additional cost involved),neither we are told at any point of time to give measurements of our door. As such it's not fair to impose such cost to us. Though it's not a pleasant experience, I hope we will have more pleasant ending! Pls advise urgently.
    Question
    Hi seller, I was informed yesterday by your delivery man that Parisilk office shall give me a call TODAY. But Why is it that I have not heard from u???
    Answer
    Hi

    We will contact you as earlier as possible.

    Thank you.
    Question
    Hi, Mr Jade from PARISILK has contacted me today around 11+am, we have exchanged our info and Mr Jade has promised to help me with the matter. As mentioned to him, in order to expedite the matter & help in bringing in the fridge asap for our urgent daily need, we have removed our old side-by-side fridge with the help of our kind neighbor. I'm sure with the good reputation of PARISILK of being a family-oriented company will help to send the fridge to my family as soon as possible. Our children & us have already suffered for a few days without fridge and many of our food have been gone spoilt. I have sent out various DESPERATE help calls, I'm sure Mr Jade is a very understanding & helpful man that he is making all necc arrangements for delivery. As we have promised our children for an outing tomorrow & my order of 2 cheesecakes for some events will arrive on Sun, I really need the fridge. Still waiting for his call since noon time.
    Answer
    Dear customer

    Please be informed, we already arranged for the schedule.

    Thank you very much!
    Question
    Yes. Mr Jade has called to inform me. Appreciate his kind help!
    Answer
    Thank you!
Ask Question
Address
58 SEMBAWANG ROAD #01-03, Hong Heng Mansion
Available during
MON~FRI : 11:00am ~ 7:00pm SAT, SUN, PH : day off

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