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💖SG Warranty!💖CHEAPEST!★King of Robot★Xiaomi Mijia Mi Robot Vacuum Cleaner 1/2 ★ROBOROCK
18 items sold
215.9

Xiaomi💖SG Warranty!💖CHEAPEST!★King of Robot★Xiaomi Mijia Mi Robot Vacuum Cleaner 1/2 ★ROBOROCK


Customer who recommended this item
692
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 21, 2016
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Manufacturer/
Place of origin
Passion Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Singapore Seller! Best of all robot cleaner
BOOKMARK 1 2 3 4 5 6 7

Photo Review (285)

Show My List

Customer Review (682)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 03, 2019 afj***
Recommend Dec 31, 2018 bwb***
Highly Recommend Dec 26, 2018 hea***
Highly Recommend Dec 23, 2018 aud***
Highly Recommend Dec 21, 2018 mae***
Highly Recommend Dec 21, 2018 mae***
Highly Recommend Dec 18, 2018 num***
Netural Dec 08, 2018 Lsy***
Highly Recommend Nov 17, 2018 tan***
Highly Recommend Nov 16, 2018 ypy***

Item Q&A(90)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Original packaging have to be kept for warranty
    >Shipping fee will be incurred from seller end

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    >Provide picture of the item to seller end
    >Shipping fee will be incurred from buyer's end
    Passion Living
  • FAQ

    [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [Q]: How to track Qxpress delivery?

    [A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


    [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

    Passion Living
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.

    Passion Living
  • FAQ

    Do I need to print out the E Ticket for collection?

    We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!
    Passion Living
  • FAQ

    Warranty Claim?

    Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if it is under warranty, you are entitled to claim warranty. Customers are REQUIRED to keep the original whole packaging and visit our service centre for technician to diagnose before exchange or replacement.
    Passion Living
  • Answered
    Question
    Loh******* 2018-12-27
    Answer
    Private Enquiry
    Passion Living 2018-12-28
  • Answered
    Question
    unk******* 2018-12-24
    Answer
    Dear customer,

    yes it can be use.

    cheers
    helmi
    Passion Living 2018-12-26
  • Answered
    Question
    eri******* 2018-12-23
    Answer
    Dear customer,

    the Xiaowa is the C10 version.

    cheers
    helmi
    Passion Living 2018-12-26
  • Answered
    Question
    ng.******* 2018-12-22
    Answer
    Private Enquiry
    Passion Living 2018-12-22
  • Answered
    Question
    kai******* 2018-12-19
    Answer
    Dear Customer,

    Yes we do have stocks for both. You can collect the item once you received the e-ticket voucher.

    Cheers,
    Feena
    Passion Living 2018-12-19
  • Answered
    Question
    she******* 2018-12-17
    Answer
    Dear Customer,

    Yes we do have stocks for Roborock gen2 rose gold.

    Cheers,
    Feena
    Passion Living 2018-12-18
    Question
    Thanks! Can I also check how long does delivery/ self-collect take?
    Answer
    Dear Customer,

    You can self collect once you have received the e-ticket or delivery normally takes 3 - 5 working days after order confirmed for the parcel to reach you.We are sorry as the delivery is done by a third party delivery company, so we are unsure when your parcel will reach you.

    Thank you!

    Cheers,
    Feena
  • Answered
    Question
    sam******* 2018-12-03
    Answer
    Dear customer,

    model is Xiaomi Xiaowa. suction power is 1600Pa.

    cheers
    helmi
    Passion Living 2018-12-04
    Question
    So is that the xiaowa lite c10 or xiaowa planning e20? In other words, does the version comes with route mapping function?
    Answer
    Dear customer,

    it is the C10 version. nope, it doesnt comes with the map function.

    cheers
    helmi
  • Answered
    Question
    a1b******* 2018-10-06
    Answer
    Dear customer,

    The gen 1 can climb about 1.5cm. If it is too high it might change direction.

    Cheers,
    YX
    Passion Living 2018-10-06
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