BerryLalola Singapore
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DIBEA📣【Dibea Official】 Dibea C01 DUO Cyclone Cordless Stick Vacuum Cleaner★

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Customer who recommended this item
825 (Based on 865 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Refund & Exchange Policy Seller 2016-01-17
Mutual Respect Seller 2015-09-12
INFORMATIONS ABOUT DELIVERY Seller 2015-06-08
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Manufacturer/
Place of origin
Dibea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(askwarranty@gmail.com )
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description The Vacuum cleaner you will ever need come assuring with Singapore Safety Mark certified.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (393)

Customer Photo Review board

Highly Recommend Good buy no regrets

The vacuum cleaner was delivered to me within 2 days. I’m satisfied with the strong suction power as well as a tray provided for me to organise the parts nicely. You can refer to the photo. It is a beautiful piece of machine at a reasonable price. I would definitely recommend purchasing it for house cleaning.more review

1) Choose Model:Dibea® F6 Fluffy Cordless Vacuum Cleaner | 2) Accesories-1 year Supply(SAVE 35%):No Thanks | 3) Local Factory Warranty:6 Months FREE | 4) Order Together Enjoy Free delivery:None | 5) Order Together Enjoy Free delivery:None | 6) Order Together Enjoy Free delivery:None

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Jan 16, 2018
sha*******

Recommend The battery and the dust cup always detach. Has slow down the vacuum process.

Item and Warranty purchase, received within a week, reported battery and the dust cup always detach. Has slow down the vacuum process. Service department required me to return to vacuum to service Centre located at Ubi. I feel unhappy with the customer service.

1) Choose Model:Dibea© C-17 All in One Cordless Vacuum(+S$39.90) | 2) Accesories-1 year Supply(SAVE 35%):No Thanks | 3) Local Factory Warranty:12 months (Free 1x HEPA Refill worth $9.90)(+S$29.90) | 4) Order Together Enjoy Free delivery:None | 5) Order Together Enjoy Free delivery:None | 6) Order Together Enjoy Free delivery:None

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Jan 14, 2018
cut*******

Highly Recommend Worth to buy

Very convenient to use. Will buy again.

1) Choose Model:Dibea© C-17 All in One Cordless Vacuum(+S$19.90) | 2) Accesories-1 year Supply(SAVE 35%):No Thanks | 3) Local Factory Warranty:6 Months FREE | 4) Order Together Enjoy Free delivery:None | 5) Order Together Enjoy Free delivery:None | 6) Order Together Enjoy Free delivery:None

+ Add this option
Jan 12, 2018
ray*******

Highly Recommend The brand new handheld vacuum cleaner

The seller pack and shipped in 2 days

1) Choose Model:Dibea® F6 Fluffy Cordless Vacuum Cleaner | 2) Accesories-1 year Supply(SAVE 35%):No Thanks | 3) Local Factory Warranty:6 Months FREE | 4) Order Together Enjoy Free delivery:None | 5) Order Together Enjoy Free delivery:None | 6) Order Together Enjoy Free delivery:None

+ Add this option
Jan 11, 2018
TCH*******

Highly Recommend Happy with the purchase

Received the item and happy with the purchase

1) Choose Model:Dibea® C01 DUO Cyclone Cordless Vacuum Cleaner | 2) Accesories-1 year Supply(SAVE 35%):Package Refill: HEPA and Roller Brush(+S$18) | 3) Local Factory Warranty:6 Months FREE | 4) Order Together Enjoy Free delivery:None | 5) Order Together Enjoy Free delivery:None | 6) Order Together Enjoy Free delivery:None

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Jan 08, 2018 1
jal*******

Customer Review (865)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 18, 2018 juj*******
Highly Recommend Jan 16, 2018 sha*******
Highly Recommend Jan 13, 2018 sam*******
Recommend Jan 13, 2018 sal*******
Highly Recommend Jan 13, 2018 she*******
Highly Recommend Jan 13, 2018 pet*******
Highly Recommend Jan 12, 2018 ray*******
Highly Recommend Jan 11, 2018 Jac*******
Highly Recommend Jan 11, 2018 TCH*******
Recommend Jan 10, 2018 joe*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

We want you to love your new purchases! Sometimes your plan changes or it is not going the way you plan it would. Never fear, we are here to help! You can return the item within 7 days of purchase.

Items must be returned in the original manufacturer's packaging factory sealed in the same way you received it, including instruction manuals and all accessories.
The item is not depreciated and in resaleable condition including that:
It is unworn, unopened, unused and in its original condition.
All refund/exchanges must be done at 81 UBI AVENUE 4 Singapore 408830. Please contact us directly first.
Berry Lalola reserves the right not to offer an exchange or refund if the above condition is not met.

Notice
Seller

Mutual Respect: What do we mean by mutual respect? Mutual respect is a very simple concept. It means that we treat others in a thoughtful and courteous way and avoid treating each other in rude and disrespectful ways.

Our Team are committed to treating everyone with utmost respect and we ask that you show us respect too. In fact we thrive by being well-mannered and polite. Watch us glow! However in the event that if we need to exert our rights, we shall reserved the rights to cease providing service & communications with individuals whom convey messages in demeaning or hostile manner. In another words, we go limp when you start misbehaving. :( By the same token, if anyone from our team is not providing you service up to your expectation, we will be obliged to address your concerns. You can email lalola@accsp.com.sg Attn: QSM

Spread the love. :)

Notice
Seller

Information About Delivery
Unless otherwise stated, your order/s is typically processed the same day we receive the payment. Subsequently QExpress will deliver to you in 1-2 business day thereafter.
Orders placed on Friday or eve public holidays would most likely be processed the following Monday/ business day.

Qxpress (Delivery time: 1-3 working days)
This service provides tracking number which is automatically updated in the system by Qoo10. You may track the location of the item through Qxpress. In any case if you do not receive your order after 4 business days, you may email Qxpress for more information at info@qxpress.sg. Please provide them with your order number.

FAQ
Seller

If you wish to provide special remarks to Qxpress courier, please state in the address part NOT memo. The delivery person cannot see the memo part. Although often they may fulfill reasonable simple request, please understand that Qexpress has final say. Please do not penalize us for delivery with less than satisfactory as we have no influence over Qexpress. You can feedback directly to them. Special request:Our packing team will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be denied due to inventory conflict.

FAQ
Seller

Your order/s will be process within 1-2 working days upon payment. ( GROUP PURCHASE EXCLUDED) Orders placed on Friday or eve public holidays would most likely be processed the following Monday/ business day. Qxpress (Delivery time: 2-4 working days) This service provides tracking number which is automatically updated in the system by Qoo10 once we have set the item as shipped out. You may track the location of the item through Qxpress. In any case if you do not receive your order after 5 days, you may email Qxpress for more information at info@qxpress.sg. Please provide them with your order number.

Answered
2017-12-27
mpc*******
User

Hi there!

Have you forgotten my order?
Order no. : 237977497

Regards
Patrick

User

Hi Dear, It will be sent out by today you should be receiving it within 2 - 3 working days. Thank you.

Address
UB. ONE 81 UBI AVENUE 4 singapore 408830
Available during
Monday to Friday 10am to 5pm Closed for Lunch 12pm to 1pm, Saturday, Sunday and Public Holidays. All enquiry will be answered within 24 business hours.
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