Passion Living
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★Local Seller★100% Authentic★[Electric Scooter] Fiido Full Set (Child Seat+Basket) LTA Compliant
13 items sold
597.1

Xiaomi★Local Seller★100% Authentic★[Electric Scooter] Fiido Full Set (Child Seat+Basket) LTA Compliant


Customer who recommended this item
123
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 21, 2016
more
Manufacturer/
Place of origin
PassionGadgets Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Singapore Seller! PassionGadgets
BOOKMARK 1 2 3 4 5 6 7

Photo Review (72)

Show My List

Customer Review (92)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 05, 2019 kag*** (SG SG)
Highly Recommend Jan 13, 2019 Chi*** (SG SG)
Highly Recommend Jan 07, 2019 set*** (SG SG)
Highly Recommend Jan 02, 2019 shi*** (SG SG)
Highly Recommend Dec 28, 2018 bra*** (SG SG)
Recommend Dec 28, 2018 vir*** (SG SG)
Highly Recommend Dec 26, 2018 iam*** (SG SG)
Highly Recommend Dec 22, 2018 hen*** (SG SG)
Highly Recommend Dec 16, 2018 mas*** (SG SG)
Highly Recommend Dec 08, 2018 des*** (SG SG)

Item Q&A(43)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Original packaging have to be kept for warranty
    >Shipping fee will be incurred from seller end

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    >Provide picture of the item to seller end
    >Shipping fee will be incurred from buyer's end
    Passion Living
  • FAQ

    [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [Q]: How to track Qxpress delivery?

    [A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


    [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

    Passion Living
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.

    Passion Living
  • FAQ

    Do I need to print out the E Ticket for collection?

    We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!
    Passion Living
  • FAQ

    Warranty Claim?

    Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if it is under warranty, you are entitled to claim warranty. Customers are REQUIRED to keep the original whole packaging and visit our service centre for technician to diagnose before exchange or replacement.
    Passion Living
  • Unanswered
    Question
    lec******* 2019-03-23
  • Unanswered
    Question
    ZeG******* 2019-03-22
  • Answered
    Question
    shu******* 2019-03-10
    Answer
    Private Enquiry
    Passion Living 2019-03-11
  • Answered
    Question
    asi******* 2019-03-08
    Answer
    Private Enquiry
    Passion Living 2019-03-08
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    zav******* 2019-03-05
    Answer
    Private Enquiry
    Passion Living 2019-03-06
  • Answered
    Question
    wan******* 2019-02-17
    Answer
    Dear customer,

    After 2021, Fiido without UL2272 can be trade-in and topup for Fiido with UL2272. However, related information will be further announced in a later date. Please do check our facebook page for any updates! Thank you.

    Cheers,
    Serene
    Passion Living 2019-02-18
  • Answered
    Question
    wil******* 2019-02-07
    Answer
    Dear Customer,

    We have already changed the order to store pickup.

    Cheers,
    YX
    Passion Living 2019-02-09
  • Answered
    Question
    cph******* 2019-01-30
    Answer
    Private Enquiry
    Passion Living 2019-01-30
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LEONG HUAT BUILDING 6 HARPER ROAD #05-08
Available during
Mon - Fri: 10am - 6.30pm Sat - Sun: 10am - 6pm Closed on Public Holiday

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Policy & Notice
How to Return/Exchange