Dear customer, Good day to you.
Return or exchange must contact us within 7 days of receipt, we will not be able to handle it for you for more than 7 days.
If you want exchange or return the product due to wrong delivery or faulty product etc, leave a message on Q&A or contact to Qoo10 CS.
Please note that if the trademark is lost or Packing damage or Clothes that have been washed can not be exchanged or refund.
※We'll refuse to Goods receipt for trademarks are missing or are packed damaged or Clothes that have been washed. After rejection, will be returned to Shingapore.
About exchange or refund For details of the process, please give us message.
Best Regards. For Lady.
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