Free shipping option will be sent using Singpost normal mail.
Singpost delivery time for normal mail is 3-5 working days (excluding Sat - Sun).
Some buyer reported that delivery could take up to 1 month. Singpost also couldn't explain why.
Only choose this delivery mode if you could wait.
The parcel will be delivered to letterbox.
In the event that the parcel can not fit into your letterbox, postman may or may not issue collection advice.
Kindly please visit your nearest post office with your IC for collection.
Kindly please avoid sending normal mail to office /shop address where mail tend to lost, home/residential address is preferred.
DO NOT entered ambiguous address, eg:
750B ABC Road #01-01/02
(ambiguous unit number)
As Singpost normal mail is NOT TRACKABLE, there is limitation of things that we could do.
We do recommend to choose Qxpress for faster and reliable delivery.