COCOMO
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11.1

COCOMO★BEST SELLER IN KOREA!! ★TRUFFLE AVOCADO MIST SERUM ★ MOISTURISE ★ DALBA


Customer who recommended this item
484
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
Shipping Info_Timing_Change memo Seller Apr 11, 2017
more
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [dAlba] Peptide no sebum Mild Gel Cleanser, Peptide No Sebum Balancing Toner , Peptide No Sebum Repair Cream , Fantastic Waterfull Spray Mask 100ml , Waterful Essence Sun cream 50ml
BOOKMARK 1 2 3 4 5 6 7

Photo Review (237)

Customer Review (358)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 09, 2018 Ohx***
Recommend Dec 09, 2018 ytw***
Highly Recommend Dec 08, 2018 Jea***
Netural Dec 07, 2018 ayu***
Highly Recommend Dec 06, 2018 Won***
Recommend Dec 05, 2018 Jan***
Highly Recommend Dec 04, 2018 MIS***
Netural Dec 04, 2018 cla***
Highly Recommend Dec 02, 2018 she***
Highly Recommend Dec 02, 2018 siu***

Item Q&A(23)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL_REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
    ***Exchange Policy***
    For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    Disclaimer: Singpost Normal Mail

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $70 FOR SAME SHIPPING GROUP

    The shipping fees will not be included if you decide to spend $70 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.
    COCOMO
  • Answered
    Question
    ery******* 2018-11-29
    Answer
    hi
    we have full ready stock in sg
    kindly watsapp to our warehouse at 9739 9531 to obtain your parcel proof of postage
    we do not have any tracking number for normal mail and do not know where your parcel is except to be able to show we had posted out your parcel
    thanks
    COCOMO
    COCOMO 2018-11-30
  • Answered
    Question
    00a******* 2018-11-20
    Answer
    Dear Customer,
    Thank you for your purchases.
    Both qxpress and normal mail orders are processed within 24h from COCOMO's end.
    However, there might be slight delay of processing due to 11.11 peak season.
    various courier companies' speed of delivery is also not within our control.
    Delivery for normal mail takes 3-14 WORKING DAYS ( do not include public holidays,sat, sun)
    Delivery for Qxpress is 24h-48h
    Please do expect slight delay in delivery during peak season. please do not worry
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-11-21
  • Answered
    Question
    w_b******* 2018-11-20
    Answer
    Dear Customer,
    Thank you for your purchases.
    Both qxpress and normal mail orders are processed within 24h from COCOMO's end.
    However, there might be slight delay of processing due to 11.11 peak season.
    various courier companies' speed of delivery is also not within our control.
    Delivery for normal mail takes 3-14 WORKING DAYS ( do not include public holidays,sat, sun)
    Delivery for Qxpress is 24h-48h
    Please do expect slight delay in delivery during peak season. please do not worry
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-11-21
  • Answered
    Question
    hui******* 2018-11-15
    Answer
    hi
    they are suitable for all skin types
    they are all fresh stocks with very long expiry dates
    thanks
    COCOMO 2018-11-17
  • Answered
    Question
    iwa******* 2018-11-11
    Answer
    Dear Customer, Buy 1 + 6 free
    buy 1 mist get 5 satchets and 1 dalba uv travel kit free
    thanks
    COCOMO 2018-11-11
  • Answered
    Question
    che******* 2018-11-02
    Answer
    Water, Dipropylene Glycol, Neopentyl Glycol Diheptanoate, 1,2-Hexanediol, Niacinamide, Sorbitol, Hydroxyethyl Urea, Persea Gratissima (Avocado) Oil, Salvia Hispanica Seed Extract, Ocimum Basilicum (Basil) Flower/Leaf/Stem Extract, Betaine, Avena Sativa (Oat) Kernel Extract, Butylene Glycol, Tuber Magnatum Extract, Glycerin, Fragrance, Helianthus Annuus (Sunflower) Seed Oil, Vegetable Oil, Tocopheryl Acetate, Disodium EDTA, Dipotassium Glycyrrhizate, Adenosine, Sodium Palmitoyl Proline, Bifida Ferment Lysate, Nymphaea Alba Flower Extract, Sodium Hyaluronate, Ethanol, Glycine Soja (Soybean) Oil, Veronica Officinalis Extract, Primula Veris Extract, Mentha Piperita (Peppermint) Leaf Extract, Melissa Officinalis Leaf Extract, Malva Sylvestris (Mallow) Extract, Alchemilla Vulgaris Extract, Achillea Millefolium Extract, Saussurea Involucrata Extract, Panax Ginseng Root Extract, Nelumbium Speciosum Flower Extract, Morus Alba Bark Extract, Lilium Candidum Flower Extract, Leontopodium Alpinum Ex
    COCOMO 2018-11-08
  • Answered
    Question
    nwh******* 2018-10-22
    Answer
    Dear Customer,
    its optiional
    You can apply if u need more hydration
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Do note that qpost inquiries take 1-3 working days for us to respond.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-10-23
  • Answered
    Question
    w13******* 2018-10-07
    Answer
    hi dear
    yes they are suitable for kids too
    thanks dear
    cocomo
    COCOMO 2018-10-07
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