Hi, apologies for the late response as our office are only open on 26th Feb. Please drop us an email at email@example.com for any urgent matters together with the information below:
Qoo10 Order No.:
Thanks and once again our apologies for the late response. We will get back to you as soon as possible.
We are sorry to inform that delivery is out of our control and it is managed by Q10 side.
Hope this helps.
Thanks and regards,
(Feb 26, 2018 15:18)