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NEWSTAR Electronic
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POWER MINISHOP RATE 90%
Xiaomi Redmi 5/5 Plus |12 MP Cam | 2GB/3GB RAM | 16GB/32GB Storage | Playstore Install [$148 nett ]
12 items sold
279.00

23 COUPON PROMOXiaomi Redmi 5/5 Plus |12 MP Cam | 2GB/3GB RAM | 16GB/32GB Storage | Playstore Install [$148 nett ]

See all 23 COUPON PROMO items

Customer who recommended this item
8 (Based on 8 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller 2017-01-01
For Store Pick Up Seller 2016-10-29
How do I file for exchange/replacement/refund? Seller 2016-05-05
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Recommend May 15, 2018 kkt***
Highly Recommend Apr 26, 2018 Ken***
Recommend Apr 22, 2018 Zix***
Recommend Apr 21, 2018 lou***
Highly Recommend Apr 19, 2018 yet***
Highly Recommend Apr 15, 2018 Ren***
Highly Recommend Apr 15, 2018 cor***
Highly Recommend Feb 13, 2018 thu***

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Follow us for more promotions!

Instagram: newstar_electronics
Facebook: Newstarelectronics
https://www.facebook.com/newstarsingapore/

Notice
Seller

For Store Pick Up:

1) Only customers with e-tickets that has been issued can come down to collect.
2) Call shop to check on stock availability first before coming down.
3) Customer without etickets will be rejected

Notice
Seller

Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.


Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.

*Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.

Notice
Seller

Exchange/Return Policies

Process for exchanging

1. Please send a Qpost inquiry with the affected order number together with photo evidence.
a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
b. Item listing page -> Question and answer -> Email Inquiry

2. Evaluation will be done within 2 working days

3. Buyers will need to send the item back for evaluation.

4. Once evaluated:

a. For Exchange, Replacement will be send via registered mail

b. For Refund, refund will be processed after evaluation

Exchange requirements

· Buyer will need to provide the order number

· Photo evidence of the (defective) item

· Must be 7 Days or less from Delivered/Collection Date

* Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.

Notice
Seller

Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

We aim to sell our products at the most affordable price with excellent service.

Thank you for your support and patience with us.
Newstar Electronic

Notice
Seller

Dear customer of Newstar Electronics,

Some of our products are imported from countries such as China which does not make use of Google Play Store.

In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

On the other hand, please be rest assured that all products sold are brand new.

Thank you,
New Star Electronics

Answered
2018-05-22
won*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2018-05-13
smy*******
User

Hi

Is the 5Plus global rom?

Is it MIUI 9.5?

User

Hi
5plus is global rom, MIUI 9.2

Answered
2018-04-15
sji*******
User

Is it sealed?

User

hi not sealed. cause we need to install google play

Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-40
Available during
DAILY : 11:00am ~ 6:30pm
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Policy & Notice
How to Return/Exchange