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(CNY PROMO) 8 / 16-Roller TCM Massager Free Humidifier*!! Neck Pillow/ Improve Blood Circulation
50 items sold
10.50

On Promotion Now(CNY PROMO) 8 / 16-Roller TCM Massager Free Humidifier*!! Neck Pillow/ Improve Blood Circulation


Customer who recommended this item
320
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Do not state color/address amendment in MEMO/Message System Seller Jul 28, 2018
Self Collection Seller Jul 28, 2018
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (148)

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Customer Review (209)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 23, 2019 eng*** (SG SG)
Highly Recommend Mar 22, 2019 ppp*** (SG SG)
Highly Recommend Mar 22, 2019 mic*** (SG SG)
Not Recommend Mar 21, 2019 viv*** (SG SG)
Highly Recommend Mar 16, 2019 cur*** (SG SG)
Highly Recommend Mar 16, 2019 apx*** (SG SG)
Highly Recommend Mar 13, 2019 cur*** (SG SG)
Highly Recommend Mar 11, 2019 kok*** (SG SG)
Highly Recommend Mar 11, 2019 tzo*** (SG SG)
Highly Recommend Mar 07, 2019 lea*** (SG SG)

Item Q&A(38)

Status
Question & Answer
  • Notice

    Do not state color/address amendment in MEMO/Message System

    Items will be pack according to what customers ordered in the system.

    Request to change color, size, design or address in the memo/Message System will be ignored.

    DO NOT STATE ANYTHING IN MEMO, ORDERS PRINT OUT BY QOO10 SYSTEM,
    MEMO IS NOT SHOWN IN WAYBILL PRINTOUT.

    Do not state changes in the message system as we may not read the message in time and parcel will be sent out. Any changes you may cancel the order and re-order again.

    If you wish to provide some remarks to qxpress courier, please state in the address part NOT memo.

    If you ordered wrongly or other reason, please cancel the order and replace a new order. Thanks.
    Sindeal Exclusive
  • Notice

    Self Collection

    All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item)

    7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA)
    Operating Hours: Close on Sunday and Public Holiday. Monday-Friday 11am-7pm.
    Sindeal Exclusive
  • FAQ

    Normal mail via Singpost delivery duration

    usually it is 2-5 working days. but they are slow and delay. thus we have customer feedback say 2 weeks. so it may delay sometimes so hope if you chose normal mail, you have to be prepare for the delay. and read the "normal mail via singpost at your risk''. We highly recommend self collection or qxpress.
    Sindeal Exclusive
  • FAQ

    Normal Mail via Singpost at your own risk!

    All normal mail are mailed out at singpost with cert of posting. Cert of posting is a proof where by we keep a copy of the day address we mailed with singpost stamp chop with date. This is to proof we mailed but no tracking number. Thus if item is lost there isn't any way to find/track it. NO REFUND WILL BE PROVIDED thus Courier Qxpress or self collection is HIGHLY RECOMMENDED. Delivery by Singpost may delay (minority) up to 3 weeks (feedback by our customers). Please note that if you chose Normal mail and item is unclaimed/undelivered and send back to seller, customer need to pay for shipping fee again, first shipping fee will not be refunded.
    Sindeal Exclusive
  • FAQ

    Buying Online and buying offline in our shop

    Sometimes qoo10 will minus the price online at their own cost to do time sales or promotion. So PLEASE BUY ONLINE INSTEAD. Our redemption staffs have difficulty trying to please everyone especially when qoo10 suddenly do a promotion without our knowledge and customer demand the price in our retail shop. For those who visited our shop, quoted our online shop, we will tried to give you discounted price in our retail shop, there may be few cents difference here and there, and its impossible to give a promotion price that qoo10 had slashed at their own cost. So to avoid any misunderstanding, get the offer online. ;)
    Sindeal Exclusive
  • FAQ

    Stating colors or change of detail in memo/message

    Items will be pack according to what customers ordered in the system. Request to change color, size, design or address in the memo will be ignored. If you ordered wrongly, please cancel the order and replace a new order. Thanks. (all orders are print out via qoo10 system, memo DO NOT show in the printout)
    Sindeal Exclusive
  • FAQ

    Self Collection

    All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item) 7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA) Operating Hours: Close on Sunday and Public Holiday. Monday-Friday 11am-7pm.
    Sindeal Exclusive
  • Unanswered
    Question
    sha******* 2019-03-23
  • Unanswered
    Question
    ang******* 2019-03-17
    Answer
    Hello… Sorry for late reply. Can we have your order number and have a video/picture how the item has a faulty? Thank you
    Sindeal Exclusive 2019-03-19
    Question
    The machine cannot on.
    Question
    Thus is my order number.
  • Answered
    Question
    hei******* 2019-03-05
    Answer
    Private Enquiry
    Sindeal Exclusive 2019-03-06
  • Answered
    Question
    saz******* 2019-03-02
    Answer
    Private Enquiry
    Sindeal Exclusive 2019-03-06
  • Answered
    Question
    mur******* 2019-02-26
    Answer
    Hi, thanks for your feedback. We sincerely advise you can bring the item to our CS centre. Our technician will check the product condition and give you further assistance.

    Address : 7 Jalan Kilang, #05-01, S159407
    Opening hours : 11am-7pm (Monday-Friday)
    Office tel : 6734 1322
    Sindeal Exclusive 2019-02-26
  • Answered
    Question
    liv******* 2019-02-21
    Answer
    hello, may i know which part of the body did you use it on? pls send a video of the massager malfunctioning for us to take a look. thank you
    Sindeal Exclusive 2019-02-22
    Question
    I was using it on the calf when it stopped working.

    Answer
    thank you for the video, did you hear any noise before it stopped working?
    Question
    I think i heard a click sound before it stopped working. So i thought the massager had auto off itself. Then i pressed the switch again but it wasnt working already.
    Question
    Hi, do let me know what’s the next thing to do.
    Answer
    you can come our store ,Iwill check it or 1 to 1 exchange for you
  • Answered
    Question
    chi******* 2019-02-18
    Answer
    hello, we will contact you directly. thank you
    Sindeal Exclusive 2019-02-19
  • Answered
    Question
    yuk******* 2019-02-12
    Answer
    hello, sorry for the late update on this, can i check where did you use the massager on? and it'll be best if you can send me a video of the massager malfunctioning. thank you
    Sindeal Exclusive 2019-02-13
    Question
    hi, pls advise what is your intention?? of course i use the massager on the sofa when i sit and put it my back
    then suddenly stopped and never moved,
    no point send you video as not move any even switch cannot on.
    pls refund asap???
    await your confirmations.
    Answer
    Hello… Sorry for the inconvecience caused to you… Can we have your order number. Thank you
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Address
7 JALAN KILANG #05-01

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