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Trustech
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$31.50
POWER MINISHOP RATE 90%
Singapore local Stock★ Xiaomi Smart Instant Hot Water Dispenser APP Control Customized
103 items sold
149.90

Singapore local Stock★ Xiaomi Smart Instant Hot Water Dispenser APP Control Customized


Customer who recommended this item
51 (Based on 53 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2017-12-14
Two logistics company options Seller 2017-12-09
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (19)

Customer Review (53)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 20, 2018 lyn***
Highly Recommend Jul 20, 2018 Wen***
Highly Recommend Jul 20, 2018 Wen***
Highly Recommend Jul 20, 2018 dor***
Highly Recommend Jul 20, 2018 Sim***
Recommend Jul 19, 2018 bub***
Netural Jul 19, 2018 kel***
Highly Recommend Jul 19, 2018 sam***
Highly Recommend Jul 19, 2018 yuc***
Highly Recommend Jul 18, 2018 tek***

Item Q&A(29)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Trustech
  • Notice

    Two logistics company options

    Dear customer:
    Tustech provide two logistics company options for your own choice.
    1>>>>> Dex-i the delivery will take 5-10days normally .
    2>>>>>Qxpress the delivery will take 4-8 days normally. relatively more steady.
    pls note : it is estimated delivery date at ordinary time ,we dont guarantee the delivery time!!
    pls note :the delivery will take more time during BIG SALE than normal
    Logistics issue is a vital important link in the cross boarder shopping, Trustech will try its best to offer you a good shopping experience.
    Thank you very much for your kindly support!
    Trustech
  • Answered
    Question
    ann******* 2018-07-20
    Answer
    Dear, we suggest using filtered water or purified water.
    Trustech 2018-07-20
  • Answered
    Question
    yum******* 2018-07-19
    Answer
    Dear, we give you an adapter for free, please rest assured.
    Trustech 2018-07-19
  • Unanswered
    Question
    kel******* 2018-07-19
    Answer
    Dear, we suggest that it would be better to wait for the temperature of boiled water to decrease. This is helpful to the service life of the machine
    Trustech 2018-07-19
    Question
    I wish to check when I want to connect the dispenser with wifi in want me to key in password but when to get password?
    Question
    Y I can’t adjust the water to 50 degree it keeps on remain at 55
    Answer
    Dear, I don't understand what your first question means. . Dear, the temperature can only be about 53 degrees. the temperature is also related to the environment. if the ambient temperature is relatively high, the temperature may reach 55 degrees. if the ambient temperature is relatively low, then the temperature may not be 50 degrees.
    Question
    Ok thks
  • Answered
    Question
    jin******* 2018-07-17
    Answer
    Private Enquiry
    Trustech 2018-07-17
  • Unanswered
    Question
    arm******* 2018-07-17
    Question
    And i didn't receive the socket adaptor
    Question
    It should be E4 error display on the dispenser and Heating error shown in the apps. It could be the internal heater not working. See attached photo
    Answer
    Dear, we immediately contact the manufacturer, please give us some time, because we have not encountered this kind of situation before. . sorry。 We will have special after-sales staff to contact you tomorrow.
    Trustech 2018-07-18
    Question
    Ok
    Answer
    Dear, our after-sales staff will contact you today.
    Question
    Hi, Now already evening but still nobody call me. Will you just replace the unit ? I will be travelling to overseas this sunday.
    Answer
    Dear, please don't worry. I asked our after-sales colleagues, who replied that the manufacturer had not come up with a solution, so please give us some more time.
    Question
    Not worry but i need hot water. Since it within 7days so why it not 1 to 1 exchange and still need to come up with solution?
  • Answered
    Question
    ben******* 2018-07-16
    Answer
    Private Enquiry
    Trustech 2018-07-17
  • Answered
    Question
    arm******* 2018-07-15
    Answer
    Dear the $57 ship coupon is vvaliable now,I just tried.
    You need go to your cart then apply the coupon
    Any question please let me know dear
    Trustech 2018-07-15
    Question
    Hi,

    I try again and the $57 shop coupon still cant be use.

    It show 0 Day(s) left.

    I use other account to try and it still same.

    Only the qoo10 $30 coupon can be use
    Answer
    I'm sorry, dear, I didn't reply to you until today.
    Dear, can you use the $ 57 coupon yesterday?
    Question
    I manage to apply the coupon but the price now is $128.80. Last sunday was $200. It like increase the price to give discount.
    Answer
    Dear, today is our biggest promotion activity. we can say that we lost money today.
  • Answered
    Question
    k2t******* 2018-07-15
    Answer
    Dear customer:
    The app QR is on the instructuion .
    Any question please let me konw I will always be here for you dear.
    Trustech 2018-07-15
    Question
    Thks seller. I hv ordered the item. Will try once i hv receive.
    Answer
    Ok, dear, thank you for your support.
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Address
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Policy & Notice
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