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Foldable Travel Organizers Backpack Tote Bag Pouch Toiletries Hanger Pouch Organiser
187 items sold
3.50

Foldable Travel Organizers Backpack Tote Bag Pouch Toiletries Hanger Pouch Organiser

  • Retail Price
    $19.90
    Q-Price
    $3.50
  • Plus Reward
    10 Qpoint Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic QS
    Overseas Shipping
    United States -$28.17~ See more
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Customer who recommended this item
161
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Singpost Normal Mail - lost mail Seller Dec 01, 2016
Exchanges due to sizes/ preference of buyers. Seller Nov 18, 2016
Faulty/ Defective Items received Seller Nov 18, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (66)

Customer Review (149)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 22, 2018 chr***
Highly Recommend Sep 21, 2018 nab***
Highly Recommend Sep 21, 2018 chr***
Highly Recommend Sep 17, 2018 won***
Highly Recommend Sep 15, 2018 bbs***
Highly Recommend Sep 14, 2018 lim***
Highly Recommend Sep 13, 2018 est***
Not Recommend Sep 12, 2018 Gra***
Highly Recommend Sep 11, 2018 lyn***
Highly Recommend Sep 11, 2018 tis***

Item Q&A(7)

Status
Question & Answer
  • Notice

    Singpost Normal Mail - lost mail

    Dear Buyers,

    By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.
    Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.

    However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.
    Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.

    Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).

    To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.

    Thank you for your kind understanding.
    G_LovelyShop
  • Notice

    Exchanges due to sizes/ preference of buyers.

    If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.

    To be eligible for exchanges:
    1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    2. All shipping fee will be incurred from buyer's end.
    3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
    4. New item will be shipped out upon verification of return and receipt of top up postage fees.

    Please note to contact seller via Qoo10 for exchange requests.

    All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.
    G_LovelyShop
  • Notice

    Faulty/ Defective Items received

    If your items arrive faulty/ defective, kindly contact seller via Qoo10.

    1. Provide photo of the defect/ problem with received items.
    2. Provide video of non-functioning product. (For electronic products)
    3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

    Do note that you would need to contact us so that we can assist you on the replacement process.
    G_LovelyShop
  • Notice

    Wrong items received/ Missing items in parcels

    If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10.

    1. Provide photo of the item contents within the parcel package.
    2. Provide photo of the parcel package with the delivery information.
    3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.

    G_LovelyShop
  • FAQ

    I need my items urgently, why have they not reached me?

    We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.
    G_LovelyShop
  • FAQ

    Can I track my items?

    Singpost Normal Mail does not have tracking services or tracking number. For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.
    G_LovelyShop
  • FAQ

    Can I choose a specific time/ day I want my delivery to be on?

    For Singpost Normal Mail, any and all special instructions are not applicable. For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly. We are unable to process any special instructions regarding delivery. Qexpress Hotline:+65 6661-9100 Qexpress Email: info@qxpress.sg You can choose the specific date/ time slot for QX Quick deliveries.
    G_LovelyShop
  • Answered
    Question
    dvd******* 2018-08-10
    Answer
    Hi

    I will get the warehouse team to measure and get back to you again.

    Hi,

    sorry but I was informed that there are no remaining stock of BG7102 in the warehouse thus they are unable to measure the actual product.

    Thank you.
    (Aug 14, 2018 13:07)
    G_LovelyShop 2018-08-11
  • Answered
    Question
    Ivy******* 2018-08-07
    Answer
    Hi,

    we don't have actual stock for 200 pcs, that's why we can't list this quantity on Qoo10 since we can't do pre-orders.

    Our usual lead time for bringing in stock is about 1 month.
    Do drop us an email at g.lovelyshop@gmail.com for more bulk purchase enqueries if interested.

    Thank you.
    G_LovelyShop 2018-08-08
  • Answered
    Question
    kat******* 2018-08-04
    Answer
    Hi,

    yes, we do restock the items which are low in quantity but we may not have 120 pcs of one item.
    Perhaps you can let me know which model and colour you wish to get?

    Usually it needs about 2 to 3 weeks to reach SG.

    Thank you.
    G_LovelyShop 2018-08-06
  • Answered
    Question
    cin******* 2018-07-21
    Answer
    Hi,

    As weekends and Public Holidays are non-working days, we will get back to you soonest on the next working day.

    Thank you very much and have a great day.
    Hi,

    As weekends and Public Holidays are non-working days, we will get back to you soonest on the next working day.

    Thank you very much and have a great day.
    (Jul 22, 2018 18:13)
    G_LovelyShop 2018-07-21
    Question
    ok sure. thanks .. do reply me asap as i need the items by thursday ... Thank you so much !
    Hi,

    As weekends and Public Holidays are non-working days, we will get back to you soonest on the next working day.

    Thank you very much and have a great day.
    (Jul 22, 2018 18:13)
    Answer
    Hi,

    As weekends and Public Holidays are non-working days, we will get back to you soonest on the next working day.

    Thank you very much and have a great day.

    Hi,

    from my records, your orders had been upgraded to Qxpress instead. :)
    It is scheduled to be delivered to you today.

    You can track your parcel here:
    https://www.qoo10.sg/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=SGP135315217&transcd=100000020&svc_nation_cd=SG&contr_no=267569550&req_type=dLBuCDiFnU/73i9fUsqfBQ==&trans_direction=D&oversea_type=B&giosis_no=SGSG12135649&start_nation_cd=SG&delivery_nation_cd=SG

    If you need to leave special instructions for the courier, please call Qxpress asap at 66619100 and quote your tracking number SGP135315217 as we are not able to make any changes to the delivery now.

    Thank you.

    (Jul 23, 2018 11:19)
  • Answered
    Question
    ruj******* 2018-06-29
    Answer
    Hi,

    the expected shipping is 30 Jun, which just means Qxpress will collect from us today.
    It will most likely be delivered on Monday, or Tues latest.

    Thank you.
    G_LovelyShop 2018-06-30
  • Processing
    Question
    aly******* 2018-06-06
    Answer
    Hi, we had replied on 4 Jun asking you to snap a photo of the entire bag instead of just the hole, as we are not able to identify which bag it is from the set. (please see screenshot). Do provide a photo of the entire bag so we can process a replacement for you. Thank you.
    G_LovelyShop 2018-06-07
    Question
    Hi, thanks for answering. Although I am on the Qoo10 app daily, it did not notify me of any replies notifications.
    Answer
    Hi, thank you. Please confirm that it is Mesh Bag S that needs replacement. Do check Qbox Qpost in your Qoo10 app for our replies as Qoo10 would not send pop up notifications for replies. Thank you.
    Question
    There are 3 sizes for the mesh bags right? I will say this is the middle size one
    Question
    Let me check again
    Question
    Please view annotated. I'm not sure how it's identified at you dare house. These are the two smallest sizes of the set
    Question
    *at your warehouse, not You dare house typo
    Answer
    Hi, it was identified as such because from the photo, it looked very rectangular. The other 2 pouches are not as flat as this one. Please see screenshot of the 3 pouches whereby I had circled the size S pouch. That being said, the warehouse team may have identified wrongly. Do help us place your defective bag against a ruler or measuring tape so we can accurately know which bag it is we need to send you. The length of the bags are all different, so once we have the measurement, we will know which bag it is. Thank you!
    Question
    Hi I checked. Yes , according to your pic it's that one
    Answer
    Hi, thank you for the confirmation of the defective piece. We will be processing your replacement and sending it to you via Singpost Normal Mail. Thank you.
  • Answered
    Question
    cin******* 2018-05-22
    Answer
    Hi, you can self collect at the following address.

    THIS IS IMPORTANT:
    Please indicate FOR SELF COLLECTION in the MEMO TO SELLER during purchase so that we will not ship it out.
    If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).

    Nordcom One
    3 Gambas Crescent #07-16
    Singapore 757088
    Opening hrs: 3.30pm to 5pm, Tues to Thurs.
    Closed on Mon, Fri, Sat, Sun, PH

    Self collection is by appointment only, so please let us know the date/time you will self collect at so we can make sure there is someone at the warehouse when you arrive :)
    The warehouse may be unexpectedly closed even during stated opening hours.
    Do note to wait for our confirmation/ acknowledgement of the visit before actually heading down (may need 1 working day to reply).

    Thank you.
    G_LovelyShop 2018-05-23
Ask Question
Address
Nordcom One 3 Gambas Crescent
Available during
MON~FRI : reply within 24 hours SAT : day off SUN, Holiday : day off

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