NEWSTAR Electronic
NEWSTAR Electronic Join Fellow
48,522 Fellows
POWER MINISHOP RATE 90%
[GROUPBUY] OnePlus 6 * 2018 Latest *  6G+64GB | 8G+128GB | 8G+256GB * Qualcomm Snapdragon 845 *
812.93

[GROUPBUY] OnePlus 6 * 2018 Latest * 6G+64GB | 8G+128GB | 8G+256GB * Qualcomm Snapdragon 845 *


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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller 2017-01-01
For Store Pick Up Seller 2016-10-29
How do I file for exchange/replacement/refund? Seller 2016-05-05
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(9)

Status
Question & Answer
Date
Member
Notice
Seller

Follow us for more promotions!

Instagram: newstar_electronics
Facebook: Newstarelectronics
https://www.facebook.com/newstarsingapore/

Notice
Seller

For Store Pick Up:

1) Only customers with e-tickets that has been issued can come down to collect.
2) Call shop to check on stock availability first before coming down.
3) Customer without etickets will be rejected

Notice
Seller

Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.


Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.

*Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.

Notice
Seller

Exchange/Return Policies

Process for exchanging

1. Please send a Qpost inquiry with the affected order number together with photo evidence.
a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
b. Item listing page -> Question and answer -> Email Inquiry

2. Evaluation will be done within 2 working days

3. Buyers will need to send the item back for evaluation.

4. Once evaluated:

a. For Exchange, Replacement will be send via registered mail

b. For Refund, refund will be processed after evaluation

Exchange requirements

· Buyer will need to provide the order number

· Photo evidence of the (defective) item

· Must be 7 Days or less from Delivered/Collection Date

* Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.

Notice
Seller

Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

We aim to sell our products at the most affordable price with excellent service.

Thank you for your support and patience with us.
Newstar Electronic

Notice
Seller

Dear customer of Newstar Electronics,

Some of our products are imported from countries such as China which does not make use of Google Play Store.

In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

On the other hand, please be rest assured that all products sold are brand new.

Thank you,
New Star Electronics

Answered
2018-05-26
hsy*******
User

Hi, is this A6000 or A6003 model?

User

A6000, export set

Answered
2018-05-24
pin*******
User

Can use it with any telco (M1, SINGTEL, STARHUB) right ?

User

Hi
Can use in any country, this one is global rom

Answered
2018-05-24
che*******
User

Unable to use 160 coupon for oneplus 6

User

hi that one is 10000 groupbuy listing, can use the coupon

Answered
2018-05-24
pua*******
User

Hi,
The power adaptor is 3 or 2 pin?
Thanks.

Regards,
Zedd

User

Hi
Adaptor is 2 Pin

Answered
2018-05-24
bad*******
User

Hello, I would like to ask a few questions :)
1. Will the phone be flashed with Oxygen OS (with playstore) ?
2. Does the box contain a 3pin plug (SG) OR a 2pin plug (CH)
3. It is an export or local set ?
4. Will I be able to get Oneplus service center to repair the phone if there is any problem, since the phone is Oneplus ?

User

hi
The phone will be flashed to global rom. Come with 2 pin China plug, export set. Warranty is store warranty , not local oneplus warranty

User

Thank you :D

User

Already answered inquiry. If you have another any question, please contact to us.

Answered
2018-05-23
lio*******
User

Oxygen os?

User

yes, global rom

Answered
2018-05-23
pen*******
User

3 pin or 2 pin plug?

User

2 pin China Plug

Answered
2018-05-23
chi*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-40
Available during
DAILY : 11:00am ~ 6:30pm
Ask Question
Policy & Notice
How to Return/Exchange