❤ 2018 VOTED TOP AMPOULES FROM KOREA ❤ TIME STOP COLLAGEN AMPOULE ❤ THE PLANT BASE X COCOMO EXCLU
102 items sold
17.45

COCOMO ❤ 2018 VOTED TOP AMPOULES FROM KOREA ❤ TIME STOP COLLAGEN AMPOULE ❤ THE PLANT BASE X COCOMO EXCLU

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Group Buy Pricehelp
US$50.83 US$17.45
Deal is ON!100%
Purchased1157 Purchased
Time left

Customer who recommended this item
624
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (306)

Customer Review (352)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 15, 2019 bao*** (SG SG)
Highly Recommend Sep 12, 2019 smi*** (SG SG)
Recommend Sep 11, 2019 Can*** (SG SG)
Highly Recommend Sep 04, 2019 jan*** (SG SG)
Highly Recommend Sep 03, 2019 roc*** (SG SG)
Highly Recommend Sep 01, 2019 bry*** (SG SG)
Highly Recommend Aug 27, 2019 hsb*** (SG SG)
Highly Recommend Aug 26, 2019 hal*** (SG SG)
Highly Recommend Aug 23, 2019 lyn*** (SG SG)
Highly Recommend Aug 23, 2019 han*** (SG SG)

Item Q&A(38)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    RETURN & REFUND PROCESS

    Kindly contact our Customer Service Team and follow these steps so that we can better facilitate your return request:

    Please provide the following information to our Customer Service Team Via Qpost:
    (1) Full name and Order no. (can be found in your Qoo10 account)
    (2) Reason(s) for return
    (3) Name of item(s) to be returned and its respective quantity
    (4) Photographs (e.g. the defective part or whole package to show any missing content)
    (5) Please indicate if the seal of item(s) has been removed or unwrapped
    COCOMO
  • Notice

    EXCHANGE POLICY

    ***Exchange Policy***
    ▸For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ▸If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.

    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
    COCOMO
  • Answered
    Question
    Ail******* 2019-08-29
    Answer
    Private Enquiry
    COCOMO 2019-08-29
  • Answered
    Question
    nsk******* 2019-08-19
    Answer
    Dear Customer,
    Please watsapp us at 8425 5525
    we wil show u the ingredient list
    There is word limits so we cannot send full ingredient list via here
    Have a blessed day ahead !

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-08-20
  • Answered
    Question
    jos******* 2019-08-13
    Answer
    Dear Customer,

    it is 1.5 ~ 2.0 x 10 (6) , which is high molecular

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-08-13
    Question
    Oh alright
    Where's derive from?
    No preservative inside this?
    Answer
    Dear Customer,

    we got this information from our supplier

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    Question
    Hi this product is high molecular or low molecular ?
    Answer
    Dear Customer,

    it is 1.5 ~ 2.0 x 10 (6) , which is high molecular

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
  • Answered
    Question
    Dum******* 2019-07-24
    Answer
    Dear Customer,
    Please watspp us at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2019-07-24
  • Answered
    Question
    qin******* 2019-07-18
    Answer
    Private Enquiry
    COCOMO 2019-07-18
  • Answered
    Question
    qin******* 2019-07-02
    Answer
    Private Enquiry
    COCOMO 2019-07-02
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    tri******* 2019-06-28
    Answer
    Dear Customer,
    We sell 100% aiuthentic products direct from brand owner only

    We recommend you to consider time stop collagen with waterfall
    it can be mixed with your serum
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Please follow our instagram @cocomo.65. There are many exciting events ongoing in our Instagram
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)
    COCOMO 2019-06-28
    Question
    thanks for your quick response. I do suffer from eczema, hence was thinking to mix time stop collagen with the ceramide to mix with my serum. would it be possibe?
    Answer
    Dear Customer,
    yes you can mix both together if u need more hydration
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
  • Answered
    Question
    jes******* 2019-06-25
    Answer
    Dear Customer,
    Please watspp us at 8425 5525 for product support
    Thanks
    COCOMO
    COCOMO 2019-06-27
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COCOMO SG
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MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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