JULYCHOO
JULYCHOO Join Fellow
614 Fellows
GOOD MINISHOP RATE 90%
[ Local shipping ]Wide Leg Pants/Jumpsuit Wide Pants/COTTON100%/Wide Leg Linen Pants
117 items sold
6.00

[ Local shipping ]Wide Leg Pants/Jumpsuit Wide Pants/COTTON100%/Wide Leg Linen Pants


Customer who recommended this item
354
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
About parcel lost during shipping Seller Sep 04, 2018
Return& Exchange Policy (3) Seller Sep 04, 2018
Return& Exchange Policy (2) Seller Sep 04, 2018
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(julychoo@foxmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Wide Leg Pants/ jumpsuit /COTTON 100% /Wide Leg Linen Pants/Leisure loose dress/Jumpsuit wide pants
BOOKMARK 1 2 3 4 5 6 7

Photo Review (137)

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Customer Review (257)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 19, 2019 ann*** (SG SG)
Highly Recommend Feb 19, 2019 wan*** (SG SG)
Highly Recommend Feb 18, 2019 han*** (SG SG)
Netural Feb 18, 2019 hui*** (SG SG)
Highly Recommend Feb 16, 2019 she*** (SG SG)
Highly Recommend Feb 16, 2019 xiu*** (SG SG)
Highly Recommend Feb 14, 2019 eli*** (SG SG)
Recommend Feb 11, 2019 lin*** (SG SG)
Highly Recommend Feb 02, 2019 jj_*** (SG SG)
Netural Feb 01, 2019 Dor*** (SG SG)

Item Q&A(45)

Status
Question & Answer
  • Notice

    About parcel lost during shipping

    If buyer choose Singpost normal mail but parcel lost during shipping.Buyer has to provide us a picture for address prove (any bill,letter that has buyer's name and address).
    We are considering buyer gave address wrongly if do not provide us picture. We are not responsible for lost parcel.

    If buyer put wrong address and caused parcel lost during shipping , seller is not responsible for any lost.Thank you!
    JULYCHOO
  • Notice

    Return& Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    JULYCHOO
  • Notice

    Return& Exchange Policy (2)

    About the quality
    If there is any quality problem after receive the goods,please upload defective item photos to us within 7 days, after which we will be regarded as the goods have no quality problem. Please return the defective goods to us and upload return picture via Qpost once shipping out.The shipping fees will be paid by us also. We will give buyers replacement as soon as possible at the same time.(please don't proceed to exchange statute as this will delay resend to buyer, any problem please notice us via Qpost first,we will resend defective item soon) .
    About shortage or wrong item received
    please provide us picture of the item contents within the parcel package and the parcel package with the delivery information. After our confirmation, we will resend to buyer.
    JULYCHOO
  • Notice

    Return& Exchange Policy (1)

    We provide 7 days return & exchange service. Any return and exchange of item will be applicable within 7 days upon receiving of the item.


    About change of mind from buyer's end
    please send item back to us first. after received the return or exchange item remain in their intact condition( unused with their original tags/labels attached, un-damaged),we will partial refund or exchange for buyer. Buyer will need to bear the postage fee if simple change of mind.


    Defective and misdelivered item
    We will bear the responsibility of defective and misdelivered item within 7 days.
    JULYCHOO
  • Answered
    Question
    cho******* 2019-01-18
    Answer
    sizes L and XL for green are in sock
    JULYCHOO 2019-01-21
  • Answered
    Question
    isl******* 2018-12-13
    Answer
    ok we check it now
    JULYCHOO 2018-12-17
    Question
    Hi Seller

    Why till now still did not received my items...so far i order from q10 got no problem all received.
    Answer
    We have already delivered the goods

    Singpost normal mail PQ100115268SG
    Question
    I call Singpost but they said no such no.....
    Answer
    .
    Question
    Hi Seller

    How is the outcome...my order is MIA....MY FIRST TIME ORDER FROM U...I ORDER OTHER THINGS FROM Q10 ALWAYS VERY SMOOTH ANG GET MY THINGS.
    Answer
    Hello, haven't you received it yet
  • Processing
    Question
    f_h******* 2018-12-10
    Answer
    Dear friend, Good day to you.

    we gor it
    (Dec 12, 2018 10:56)
    JULYCHOO 2018-12-12
    Question
    Please refund $$$ to me
    Answer
    OK
    Question
    My posb accounts 205-017232
    Answer
    Can we send you the right clothes
    Question
    I dun want to wait again. Can I have the refund?
    Answer
    ok
    Question
    Have you refund the $$$ to my accounts
    Answer
    .
  • Processing
    Question
    jen******* 2018-12-07
    Answer
    Private Enquiry
    JULYCHOO 2018-12-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Processing
    Question
    jen******* 2018-12-05
    Answer
    Hi, First ,about the return : The following criteria must be met for the Return/Exchange to be considered: - Items in new condition - Complete (Free Gifts, Accessories) - Tags & Labels are intact - Seals on item have to be intact and unopened - Items must be in a resalable condition Please confirm the above content. Second,there is no quality problem with the item, and the size of item we send to you is in line with your order. The delivery and return freight shall be borne by the buyer so we seller do not lose unnecessary money. In this specific case,U need pay 6 Singapore dollar to us for each one item U wanna exchange.
    JULYCHOO 2018-12-05
  • Answered
    Question
    jen******* 2018-11-27
    Answer
    Dear friend,
    Good day to you.
    This is a loose style
    There is no quality problem with the item, and if the size is not wrong, the delivery and return freight shall be borne by the buyer

    About the return :
    The following criteria must be met for the Return/Exchange to be considered:
    - Items in new condition
    - Complete (Free Gifts, Accessories)
    - Tags & Labels are intact
    - Seals on item have to be intact and unopened
    - Items must be in a re-sellable condition

    Please confirm the above content
    thank you
    JULYCHOO 2018-11-28
  • Answered
    Question
    mic******* 2018-11-25
    Answer
    Hi,beautiful person.
    Our product has reached to our warehouse in Singapore.The staff in warehouse would do their part job ASAP.
    I undstand U wanna see the product sooner.If I am a cumstomer,I wanna see the product sooner like U do.Sorry for a little bit delay.
    JULYCHOO 2018-11-26
    Question
    Thank u
    Answer
    Dear friend,
    Good day to you.

    I am really sorry the reply was late
    The item is shipped-out .
    I am really very sorry again for the trouble
  • Answered
    Question
    mab******* 2018-11-23
    Answer
    Hi,beautiful person.
    Your order has be delivered Nov 25.
    JULYCHOO 2018-11-26
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Policy & Notice
How to Return/Exchange