SMILAGE
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[JMsolution] Face Mask 20EA set / Official Retail Store / Direct form Korea / Recent made
13 items sold
29.90

[JMsolution] Face Mask 20EA set / Official Retail Store / Direct form Korea / Recent made

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Customer who recommended this item
2
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Shipping Information Seller Jun 25, 2018
Return & Exchange Policy (1) Seller Jun 25, 2018
Return & Exchange Policy (2) Seller Jun 25, 2018
Manufacturer/
Place of origin
Korea Condition New Product
Shipping From From Overseas (South Korea)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 19, 2018 ww7***

Item Q&A(8)

Status
Question & Answer
  • Notice

    Shipping Information

    Dear customers,
    please be informed of the delivery period for the following :

    Qxpress - Trackable Delivery by Qxpress. 1-2 working days.

    *Working days(Mon-Fri, excluding PH)

    Thank you for your kind understanding.
    SMILAGE
  • Notice

    Return & Exchange Policy (1)

    ●Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item

    ●Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end

    ●Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    SMILAGE
  • Notice

    Return & Exchange Policy (2)

    ●Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    ●How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "My Qoo10" → Shopping List → Cancel/Refund/Non-receipt → Select "Cart no." → Select "Return" or "Claim" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    SMILAGE
  • Unanswered
    Question
    cjy******* 2018-11-13
  • Unanswered
    Question
    sim******* 2018-11-10
  • Unanswered
    Question
    chu******* 2018-11-03
  • Unanswered
    Question
    sel******* 2018-10-31
  • Answered
    Question
    eme******* 2018-10-29
    Answer
    Dear. Customer

    Yes it is authentic masks and recent made products. More questions, feel free to contact us.

    Regards,
    Smilage
    SMILAGE 2018-10-29
  • Answered
    Question
    ng_******* 2018-10-23
    Answer
    Dear. Customer

    Thank you for your interest. Now Marine Luminous Pearl and Royal Propolis masks are in stock. Please check again. More questions, feel free to contact us.

    Regards,
    Smilage
    SMILAGE 2018-10-29
  • Unanswered
    Question
    ren******* 2018-10-22
    Answer
    Yes it is 20ea set
    SMILAGE 2018-10-29
    Question
    Is this 100% Authentic? Why So cheap
  • Answered
    Question
    xiu******* 2018-10-12
    Answer
    Dear. Customer

    Thank you for your interest. We carry recent made products only. This one was made on July-August. The expiry date is 12month after manufacture date. More questions, feel free to contact us.

    Regards,
    Smilage
    SMILAGE 2018-10-15
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Address
9 World Cup-ro 10-gil, Mapo-gu, Seoul 1F

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