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JM solution Face Mask 20EA set / Official Retail Store / Direct form Korea / Recent made
52 items sold
18.0

JM solutionJM solution Face Mask 20EA set / Official Retail Store / Direct form Korea / Recent made


Customer who recommended this item
25
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Shipping Information Seller Jun 25, 2018
Return & Exchange Policy (1) Seller Jun 25, 2018
Return & Exchange Policy (2) Seller Jun 25, 2018
Manufacturer/
Place of origin
Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description we carry 100% authentic products from Korea
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

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Customer Review (11)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 10, 2019 ser***
Highly Recommend Jan 09, 2019 fel***
Highly Recommend Jan 08, 2019 amy***
Highly Recommend Jan 06, 2019 noe***
Highly Recommend Jan 01, 2019 ang***
Highly Recommend Dec 26, 2018 amy***
Highly Recommend Dec 24, 2018 joy***
Highly Recommend Dec 20, 2018 ann***
Highly Recommend Dec 20, 2018 win***
Highly Recommend Dec 07, 2018 xia***

Item Q&A(15)

Status
Question & Answer
  • Notice

    Shipping Information

    Dear customers,
    please be informed of the delivery period for the following :

    Qxpress - Trackable Delivery by Qxpress. 1-2 working days.

    *Working days(Mon-Fri, excluding PH)

    Thank you for your kind understanding.
    SMILAGE
  • Notice

    Return & Exchange Policy (1)

    ●Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item

    ●Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end

    ●Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    SMILAGE
  • Notice

    Return & Exchange Policy (2)

    ●Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    ●How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "My Qoo10" → Shopping List → Cancel/Refund/Non-receipt → Select "Cart no." → Select "Return" or "Claim" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    SMILAGE
  • Answered
    Question
    tan******* 2019-01-11
    Answer
    Dear. Customer

    Thank you for your interest. [Water Luminous SOS Ringer Face Mask] and [Marine Luminous Pearl Deep Moisture] are hydrating. More questions, feel free to contact us.

    Regards,
    Smialge
    SMILAGE 2019-01-14
  • Answered
    Question
    shu******* 2018-12-29
    Answer
    Dear. Customer

    We apologize for any inconvenience though not able to choose 2 different boxes. Thank you for your kind understanding.

    Regards,
    Smilage
    SMILAGE 2019-01-11
  • Answered
    Question
    isp******* 2018-12-27
    Answer
    Dear. Customer

    Thank you for your interest. Sorry currently we ship to Singapore only. Thank you for your kind understanding. More questions, feel free to contact us.

    Regards,
    Smilage
    SMILAGE 2018-12-28
  • Answered
    Question
    Kiw******* 2018-12-24
    Answer
    Dear. Customer

    Thank you for your interest. Yes sure we do have [Water Luminous Golden Cocoon Mask Pack] Please check link below and more questions, feel free to contact us.

    https://www.qoo10.sg/g/643733131

    Regards,
    Smilage
    SMILAGE 2018-12-26
  • Answered
    Question
    Kiw******* 2018-12-23
    Answer
    Dear. Customer

    Thank you for your interest. We carry only recent made products. The expiry date is 2021 aug. More questions, feel free to contact us.

    Regards,
    Smilage
    SMILAGE 2018-12-26
  • Answered
    Question
    hui******* 2018-12-12
    Answer
    Dear. Kwek Hui Fang

    We apologize for any inconvenience caused. Your item was shipped out from Korea on Dec 10, 2018 15:21:50. You can track your item with your tracking number SGP140606026. Please check on Qxpress Singapore website. More questins, feel free to contact us.

    Thanks & Regards,
    Smilage
    SMILAGE 2018-12-14
  • Answered
    Question
    She******* 2018-12-03
    Answer
    Dear. Customer

    Thank you for your interest. Yes it is 20pcs (2box) set. More questions, feel free to contact us.

    Regards,
    Smilage
    SMILAGE 2018-12-07
  • Answered
    Question
    cjy******* 2018-11-13
    Answer
    Dear. Customer

    Thank you for your interest. Yes we are official online supplier from Korea. We carry recent made products only. The items will be sent via Qxpress. More questiosn, feel free to cotnact us.

    Regards,
    Smilage
    SMILAGE 2018-12-07
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9 World Cup-ro 10-gil, Mapo-gu, Seoul 1F

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