1) For the warranty given, it is accordingly to the order number and the serial number of the set recorded.
2) Failure to produce the relevant order number and the serial number of the set will have the warranty request to be voided.
3) For the warranty given, it does not include any physical damage caused by human nature, such as the crack in the set and others that are the possible human causes to the spoilt of the set.
4) The warranty given does not include the replacement of a new set. The lead time of the repair may varies.
5) The warranty does not include the return and refund policy.
6) Our company reserves the right for the warranty given when the item is spoilt. A thorough investigation from the technical team will be given to our company and the customer for the decision of the warranty.
7) After a year of the warranty, a service fee of SGD35/- may be charged for any service required.
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