NEWSTAR Electronic
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Xiaomi RedmiBook 14 Laptop 2019 Version
4 items sold
639.12

Xiaomi RedmiBook 14 Laptop 2019 Version


Customer who recommended this item
4
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 70%/100%
  • Service 100%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 23, 2019 jok*** (SG SG)
Highly Recommend Aug 14, 2019 nuc*** (SG SG)
Recommend Aug 13, 2019 ter*** (SG SG)

Item Q&A(7)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    jok******* 2019-08-21
    Answer
    If you select store pickup, you can collect anytime within our operating hour (11am - 6pm)

    If deliver, within 2-3 working days.

    :)
    NEWSTAR Electronic 2019-08-22
  • Answered
    Question
    sof******* 2019-08-12
    Answer
    Hi, can not use for group buy and daily deal,thank you!
    NEWSTAR Electronic 2019-08-12
  • Answered
    Question
    suf******* 2019-08-10
    Answer
    Hi, yes it's Chinese OS,thank you!
    NEWSTAR Electronic 2019-08-10
  • Answered
    Question
    ter******* 2019-08-01
    Answer
    Hi, yes we have,thank you!
    NEWSTAR Electronic 2019-08-01
    Question
    Thank you. I have just placed my order.
    Answer
    Hi, very sorry we think you want 13.3inch or 15.6 inch model,this redmibook need to wait 5 days,if you don't want to wait you may need to cancel this order,sorry for the inconvenience and thank you!
    Question
    Hi. No I want the 14 inch model which is 2019 model. Am I correct that the 14 inch model is the latest?
    Question
    Hi. No I want the 14 inch model which is 2019 model. Am I correct that the 14 inch model is the latest?
    Answer
    Hi, yes we've received your order for the redmibook 14,need to wait 5 days,if you don't want to wait you may need to cancel this order,sorry for the inconvenience and thank you!
    Question
    Thank you for letting me know. Will proceed with the order. Thank you
    Answer
    Thank you for your understanding!
    Question
    Not a problem.
    Answer
    Thank you!
  • Answered
    Question
    wil******* 2019-07-22
    Answer
    Private Enquiry
    NEWSTAR Electronic 2019-07-23
  • Answered
    Question
    rob******* 2019-07-12
    Answer
    Hi, It's Chinese Version OS, you can format it into English Version OS (may refer to mi forum how to format). Thank you.
    NEWSTAR Electronic 2019-07-12
  • Answered
    Question
    zhi******* 2019-07-10
    Answer
    Hi, yes you can go to local repair shop to change OS,thank you!
    NEWSTAR Electronic 2019-07-10
Ask Question
Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6pm

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Policy & Notice
How to Return/Exchange