Emicakes Singapore
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[Emicakes] 1-for-1 Swiss Rolls from $9.90 | Available in Chocolate Yam and Durian
238 items sold
4.60

[Emicakes] 1-for-1 Swiss Rolls from $9.90 | Available in Chocolate Yam and Durian


Customer who recommended this item
32
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Subject Register Date
CHARGE ON SINGLE-USE/DISPOSABLE ITEMS Seller Jun 06, 2019
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Emicakes bestselling new arrival!
BOOKMARK 1 2 3 4 5 6 7

Photo Review (18)

Customer Review (17)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2019 vis*** (SG SG)
Highly Recommend Sep 21, 2019 kat*** (SG SG)
Highly Recommend Sep 21, 2019 xin*** (SG SG)
Highly Recommend Sep 21, 2019 che*** (SG SG)
Highly Recommend Sep 21, 2019 laz*** (SG SG)
Highly Recommend Sep 21, 2019 emi*** (SG SG)
Highly Recommend Sep 21, 2019 ter*** (SG SG)
Highly Recommend Sep 21, 2019 Phy*** (SG SG)
Highly Recommend Sep 21, 2019 kav*** (SG SG)
Recommend Sep 20, 2019 cyc*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • Notice

    CHARGE ON SINGLE-USE/DISPOSABLE ITEMS

    Starting immediately, we will be charging for all single-use/disposable items such as plastic knife, 1 big and 1 small candles, and happy birthday tags for a minimal fee of $0.50. These were previously given out for FREE. This is to encourage customers to consider carefully and purchase only if they need to.

    Let's help our environment and lessen the use of these plastic/single-use items that may turn into unnecessary litter. Thank you for your usual support.
    Emicakes Singapore
  • FAQ

    How to order?

    1. Select your preferred Shipping Rate: QX Quick delivery or Store Pick-Up 2. For QX Quick delivery: If you select QX Quick delivery, a pop-up will appear with the available delivery dates and time slots. You may choose your preferred schedule accordingly. Under the collection outlet and date, please choose QX for both options. 3. For Store Pick-Up: If you select Store Pick-Up, you may choose your preferred redemption outlet and date from the drop down. Please note that it is important to select the correct shipping rate before selecting the options from the drop down.
    Emicakes Singapore
  • FAQ

    Peak Period Block Off Dates

    There will be no redemption from 10-12 May in our outlets due to the peak season. 10-11 May is available in our HQ. Our apologies for the inconvenience.
    Emicakes Singapore
  • FAQ

    Storage Instructions

    1. FOR NON-DURIAN FLAVOURS: -It may last outside at room temp for around 4 hours max -For within the day consumption, we recommend to keep your cake inside the chiller. 2. FOR DURIAN FLAVOURS: Please keep FROZEN right away if it will not be consumed immediately. -It will last outside at room temp for an hour max since we don't add preservatives in our fresh durian cakes -If the item will be consumed at a later time of the day, please keep it inside the freezer and thaw at least an hour before cake slicing To preserve the cake longer, you may keep it inside the freezer and it will last up to 3 days for both non-durian and durian products.
    Emicakes Singapore
  • FAQ

    Is this the same product sold in your shops?

    Some items are the same with those in our shops and most are exclusively available in Qoo10 only.
    Emicakes Singapore
  • FAQ

    Collection / Redemption

    No need to call outlets before redemption. Just head down to the outlet on the date that you have chosen upon purchase. You may redeem your products by showing your e-ticket through your mobile app. You may also ask someone to collect on your behalf provided that you pass a printed e-ticket voucher.
    Emicakes Singapore
  • FAQ

    Halal or Vegetarian

    We are not HALAL certified, but we DO NOT use any pork, lard or alcohol in any of our products. Our products are not meant for strict vegetarians due to egg and dairy ingredients.
    Emicakes Singapore
  • FAQ

    Eggless Options

    If you do not see the word "Eggless", this means that we used eggs in this cake. Eggless options are available for order in Qoo10 but subject to availability. To order other eggless cakes, please call 67496782 or email sales@emicakes.com.sg
    Emicakes Singapore
  • FAQ

    May I request to write wordings on my cake?

    YES. For wording requests, please choose "Wording" under Add-On selection for a minimal top-up of $0.80. Afterwards, please indicate the wording that you would like us to write under memo or by writing to us in Qpost. Due to overwhelming orders, please note that wording request with corresponding top-up of $0.80 for wording add-on will only be entertained. Those without the top-up will automatically be given a Happy Birthday tag for FREE. :)
    Emicakes Singapore
  • FAQ

    Change of Collection Details (Outlet or Date)

    If you want to change date or collection point, please leave us a message through Qpost or by calling our HQ. There may be delays in answering of Qpost enquiries due to overwhelming enquiries from the latest time sales. Please do not call our outlets to avoid missing out on your request.
    Emicakes Singapore
  • Answered
    Question
    kar******* 2019-09-20
    Answer
    Thank you for your message! As much as we'd like to offer it in a further discounted price to increase our sales volumes, we are not able to because we use high quality ingredients and we wouldn't want to disappoint customers in terms of taste. Our swiss rolls may be small but it is packed with amazing flavours like fresh and real yam/durian (no preservatives or artificial flavourings added) and luscious chocolate fillings. :)
    Emicakes Singapore 2019-09-20
  • Answered
    Question
    vod******* 2019-09-18
    Answer
    Good day!
    Size is 15cm in length and 5.5 to 6cm in diameter :)
    Emicakes Singapore 2019-09-20
  • Answered
    Question
    hui******* 2019-09-18
    Answer
    Hi Apologies but there are not eggless and no eggless option available :(
    Emicakes Singapore 2019-09-20
  • Answered
    Question
    zja******* 2019-09-12
    Answer
    Hi there!
    We are only using natural colouring in our products. Also, we don't use artificial flavouring or enhancers in any of our cakes :) All flavours are made from real yam, durian and chocolate :)
    Emicakes Singapore 2019-09-12
  • Answered
    Question
    kso******* 2019-09-12
    Answer
    Yes, that's correct! $9.90 for 2 chocolate rolls with a minimal top-up price for yam and durian :)
    Emicakes Singapore 2019-09-12
  • Answered
    Question
    mon******* 2019-09-11
    Answer
    Hi there!
    We are happy to let you know that the durian rolls are made using real durian flesh. :) No other flavour enhancers or preservatives added.
    Emicakes Singapore 2019-09-13
  • Answered
    Question
    ang******* 2019-09-10
    Answer
    Hi there! It may be kept inside the fridge for up to 3 days for choc and yam flavours only. This is except for durian as the fresh durian flesh will spoil easily (no preservatives added). Durian must be kept frozen and thawed in the fridge 2 hrs prior to consumption. Thank you! :)
    Emicakes Singapore 2019-09-12
  • Answered
    Question
    squ******* 2019-09-09
    Answer
    Hi there!
    Apologies but availability will only start from 18 Sep. Thank you! :)
    Emicakes Singapore 2019-09-10
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Address
5 KAKI BUKIT ROAD 1 #05-03 Eunos Technolink
Available during
MON~SAT: 8:00am ~ 5:00pm (Customer Service and Inquires' replies UNAVAILABLE on weekends) SUN & PH: CLOSED

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