INFORMATION CORRECT AS AT 1st March 2020
PRODUCT UPDATE: NAN® OPTIPRO 3 ARE NOW MADE IN SWITZERLAND for Nestle Australia.
This product has had a minor recipe update. Please refer to the nutritional chart below for more information.
Now contains 16 vitamins and minerals
Hey parents, please just take 1 minute of your time to read these FAQs before you purchase.
How does these product differ from those sold in local supermarket?
This product is offered so Singaporean parents have an ALTERNATIVE CHOICE.
Please, please manage your expectations. We are parents too. We have never claim that Optipro series or HA Supreme series are better than those sold locally. If you buy our products, which are already 20-30% significantly cheaper than those sold in SG, and you expect our product to be "better" than SG version, please DO NOT proceed to buy.
We urge all parents that are considering to switch to please do some research on the product before you purchase, its something that you are going to give to your kid. If after you purchase and you realise it is not suitable for your kid, please query us and discuss for a return within 7 days of purchase for tins that are unopened/unused subject to our discretion.
Whats the DHA content? Its not stated on the label nor the tin.
There is DHA content. The DHA content is 9.6mg per serve (32g or 7 scoops in a 210mL water). Due to labeling requirement by Australia / New Zealand standards Nestle is unable to state this in the label.
Are your products authentic?
Of course! We import our products directly from Australia and New Zealand.
We are subject to Agri-Food and Veterinary Authority of Singapore (AVA) and custom inspections for every shipment. All our products comply with the local regulatory requirements and we send all our products for quarterly laboratory test.
What's the difference between milk powder sold locally and the ones sold in Australia?
All Australia / New Zealand NAN series are made in France/Germany for the general consumers there. Singapore NAN series are made in Swizterland. This is the KEY difference. Please dont expect the product to reflect 'Made in Australia'. We import direct from Australia doesnt mean they are all made there, Nestle is a global company, they have different manufacturing plants.
All infant formula products are specially developed and labelled to ensure they meet nutritional criteria and strict labelling requirements set out by regulatory bodies in Australia. So that manufacturers must stick to the labeling requirement and cannot make excessive claims about their milk powder (DHA, vitamins making your child brain stronger etc). Nestlé infant formula products manufactured for and available in other markets may differ slightly depending on the regulations and nutritional requirements in that country. We suggest that you speak to a health care professional in regards to the suitability of infant formula for your baby.
Whats the expiry date for your product? Where are these product made in?
We dont carry anything that is 6 months near to expiry.
UPDATE
NAN OPTIPRO HA is being renamed NAN SUPREME
From June 2018, our NAN OPTIPRO HA range will have a new look and be rebranded, NAN SUPREME. The new packaging design and name will affect NAN OPTIPRO HA 1 Gold, NAN OPTIPRO HA 2 Gold, NAN OPTIPRO HA 3 Toddler, and NAN OPTIPRO HA 4 Toddler.
There is no change to the formulation.
We have tried to answer some of the questions you might have below. If you feel we have missed anything, please call Nestle Australia Careline on 1800 468 8736 or send your question here.
Q: The brand name is very different and no longer says "HA”. Has there been a change in the formulation?
A: There has been no change to the formulation.
Q: The stage 1 and stage 2 product no longer say "Gold”. Has there been a change in the formulation?
A: There has been no change to the formulation.
Q: Why are you changing the brand name?
A: We are changing the brand name from NAN OPTIPRO HA to NAN Supreme to improve the distinction between the ranges in our portfolio, making it is easier to find your brand on shelf.
Official Statement from Nestle Australia
https://www.nestle.com.au/brands/baby-toddler-nutrition/nan-optipro-ha-is-being-renamed-nan-supreme
Nutrition Information