Get the assurance to purchase big-ticket electronic products on Qoo10 knowing that they are protected during your preferred period of insurance

Warranty for your electronic products listed in Home electronics, TV/Camera/Audio and Computer and Game1

Opt for 3 or 6 months warranty on your electronic products with minimum net purchase amount of SGD$100 per product and get covered immediately2

Enjoy life’s every moment as you travel the world knowing that you are covered with us

Family Cover3 provides coverage for you and your family with unlimited number of children insured

Coverage for travel delay4 not caused by you

Coverage for medical expenses including treatment by a Chinese medicine practitioner or a chiropractor5 incurred during your trip

Travel with peace of mind, even with pre-existing medical conditions

Coverage for your pre-existing injuries or illnessess6 you knew about or sought treatment for before your trip

For example, asthma, eczema, heart attack, stroke, hypertension and diabetes

Opt for single trip plans or yearly plans for the coverage that best suits you

Journey around with peace of mind

Up to $200,0007 coverage against accidental death or permanent disability due to an accident

Coverage for medical expenses for injury8 due to an accident

Personal liability benefit of up to $1,000,000 to protect you if you accidentally injure someone or damage someone else’s property

IMPORTANT NOTES
1.  Desktops, laptops and monitors that are refurbished and classified under Computer and Game sub-category on Qoo10 will not be eligible for Purchase Guard.
2.  Purchase Guard is not an extended warranty and cover starts from the date you purchase the electronic product from Qoo10 website. We will extend an additional 7 days to your selected period of insurance to include the estimated number of days needed to receive your purchase from the seller.
3.  Family cover provides coverage for 1 or 2 adults who are spouses or partners at the time of purchase and any number of their children who do not need to travel together as long as:
- Adult(s) is 16 years and above and is the parent or legal guardian of the children
- Child(ren) is below 21 years old and is the biological or legally adopted child(ren) or ward of the adult named under the policy
- Adult(s) and child(ren) must be insured under the same policy
4.  We will pay you for travel delay if the public transport you are scheduled to travel in during your trip is delayed for more than six hours in a row and is not caused by you.
5.  Please refer to the policy conditions for the sub-limit per visit to a Chinese medicine practitioner or a chiropractor.
6.  We do not cover claims arising from a pre-existing medical condition where you have been given a terminal prognosis with a life expectancy of under 12 months. Please refer to policy conditions for the precise definition of pre-existing medical conditions.
7.  The accidental death or permanent disability suffered by the insured person due to an injury must happen within 12 months from the date of the accident. The amount of benefit payable is subject to the scale of compensation in the policy contract.
8.  We will pay up to $2,500 per accident or up to 90 days from the date of the accident, whichever comes first in accordance to the terms of the policy. Medical expenses must be incurred in Singapore. You must pay the excess of $100 per accident before we will pay this benefit.
This is for general information only. You can find the usual terms and conditions of Purchase Guard, Travel Insurance and Personal Mobility Guard respectively.Information is correct as of 16 November 2018.