myfashionstory.com
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MINISHOP RATE 90%
Inflatable Giant Float/Swan/ Flamingo/PIZZA/Donuts/Unicorn suitable for pool parties sea/ Swimming/
9.0

Inflatable Giant Float/Swan/ Flamingo/PIZZA/Donuts/Unicorn suitable for pool parties sea/ Swimming/


Customer who recommended this item
205
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notification to Buyers Qoo10 customer center May 13, 2015
Return Exchange Policy (2) Seller May 04, 2016
Return Exchange Policy (1) Seller May 04, 2016
more
Manufacturer/
Place of origin
oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Inflatable Giant Float/Swan/ Flamingo/PIZZA/Donuts/Unicorn suitable for pool parties sea/ Swimming/
BOOKMARK 1 2 3 4 5 6 7

Photo Review (80)

Show My List

Customer Review (216)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 09, 2019 dap*** (SG SG)
Highly Recommend Nov 10, 2018 oin*** (SG SG)
Netural Oct 30, 2018 jaz*** (SG SG)
Highly Recommend Oct 11, 2018 won*** (SG SG)
Highly Recommend Oct 07, 2018 wjt*** (SG SG)
Highly Recommend Sep 27, 2018 sun*** (SG SG)
Recommend Jul 27, 2018 cin*** (SG SG)
Not Recommend Jun 14, 2018 mlm*** (SG SG)
Highly Recommend Jun 13, 2018 vin*** (SG SG)
Highly Recommend Jun 08, 2018 tig*** (SG SG)

Item Q&A(54)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
    2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    myfashionstory.com
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    myfashionstory.com
  • Notice

    Exchange Policy


    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Buyer will pay for all additional shipping costs.

    6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    7)Free Gifts from our promotion are not entitled to any Warranty.

    myfashionstory.com
  • Answered
    Question
    dia******* 2018-11-11
    Answer
    please text 81616767
    myfashionstory.com 2018-11-11
  • Answered
    Question
    dia******* 2018-11-09
    Answer
    Private Enquiry
    myfashionstory.com 2018-11-11
  • Answered
    Question
    Sha******* 2018-10-03
    Answer
    Private Enquiry
    myfashionstory.com 2018-10-04
  • Answered
    Question
    mlm******* 2018-06-25
    Answer
    ok pls send it back to 24 jalan naung s537700. thanks
    myfashionstory.com 2018-06-27
    Question
    Hey Seller, YOU ALREADY RECEIVED THE RETURNED ITEM, WHY YOU NOT REFUNDING ME YET????
    via Qdelivery C267221SGSG. Completed on 6 July 2018. Today is already 10 July.
    Answer
    wat is your order no? thanks
    Question
    Order 259828719
    Question
    Amount to refund: $39+$4.50(return shipping) = $43.50
    Answer
    sorry what happen to your order?
    Question
    Wow you want to pretend?? You have been dragging this for ONE MONTH, I've sent you so many photos& messages regarding the issue. Now I returned the item with my order no. But you are still being nasty.

    Issues with the item:
    1) Not new piece - stains of it being used
    2) Is counterfeit - is not brand of FitLah (used of their photo)
    3) item is refurbished - rainbow is out of shape when inflated. And has a cut at the edge.
    4) color printed badly - spotty

    <photos shown in review>
    Question
    5) dimensions wrong - false advertising
    Answer
    Dear buyers,
    We will be on vacation from 12th July 2018 (Thuri) - 23th July 2018 (Mon). During this period of time, orders will only be process and post out on 24th July 2018 (Tue). We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)
    Question
    Excuse me! When are you giving me back my refund????
    Question
    If you don't refund me by 1 Aug 2018, i will make police report !!!
    Answer
    hi, can you request the customer service for refund? from our side we cannot click it. thanks
    Question
    ALREADY TOLD QOO CS LONG AGO. THEY SAY THEY WAITING FOR YOUR REPLY.
    Question
    Can you tell CS that you received the returned item. And where's the money now??? With you or Qoo10 huh????
    Question
    Returned You in beginning of July !!
    Answer
    hi, already inform them. thanks
  • Answered
    Question
    hel******* 2018-06-22
    Answer
    FO
    myfashionstory.com 2018-06-25
  • Answered
    Question
    hel******* 2018-06-21
    Answer
    .....
    myfashionstory.com 2018-06-21
  • Answered
    Question
    ste******* 2018-05-31
    Answer
    Hi,

    Thanks for your message.

    In many cases normal mail can stretch up to 20 working days which is beyond our control.

    Please wait until end of next week.

    Thank you.
    myfashionstory.com 2018-06-01
    Question
    Hi, I still have not receive the item
    Answer
    hi, we will resend again thanks
  • Answered
    Question
    sen******* 2018-05-31
    Answer
    sorry not possible too rush. unless u want self collect at sk. you can sms 81616767. thanks
    myfashionstory.com 2018-06-01
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Policy & Notice
How to Return/Exchange