Any shortage/defective/wrong item received
-Provide picture of the item contents with order no., send to
->Qpost inquiry from Qoo10 app -> recent orders -> contact seller.
->or email us at: firstname.lastname@example.org.
May need you mail back item to us assessment if any, we will assess and settle your issues soon.
Any change of mind from buyer's end
-Would like to change to other available products.
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-2 ways shipping fee will be incurred from buyer's end
-Any return of exchange of items will be applicable within 7 days upon receiving of the item