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[ 1 +1! ] DR.GROOT Anti-Hair Loss Shampoo FULL RANGE AVAILABLE
303 items sold
36.7

[ 1 +1! ] DR.GROOT Anti-Hair Loss Shampoo FULL RANGE AVAILABLE


Customer who recommended this item
137
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (81)

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Customer Review (59)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 16, 2019 Non*** (SG SG)
Highly Recommend Mar 16, 2019 an1*** (SG SG)
Highly Recommend Mar 16, 2019 ooi*** (SG SG)
Highly Recommend Mar 16, 2019 pms*** (SG SG)
Highly Recommend Mar 13, 2019 Vkl*** (SG SG)
Netural Mar 12, 2019 bee*** (SG SG)
Highly Recommend Mar 11, 2019 sar*** (SG SG)
Recommend Mar 08, 2019 gla*** (SG SG)
Highly Recommend Mar 07, 2019 lim*** (SG SG)
Highly Recommend Mar 07, 2019 che*** (SG SG)

Item Q&A(8)

Status
Question & Answer
  • Answered
    Question
    fir******* 2019-02-28
    Answer
    Hi. So far we did not encounter any issue or feedback on this issue. Can you help to open up the head and tightening it up to see if the same thing still happen? If so, please provide us your order no. and let us know again, we will see how to further assist you on this. THank you.
    TMCC 2019-02-28
    Question
    Hi
    I have tried to tighten the spray head as I thought it was loose too. But I was surprised that this part was not joined and that is where the liquid came oozing off when I pressed the spray head. My order # is 290611947. Thanks
    Answer
    Hi. Thank you for informing. We will do an exchange of the tonic. However, cos we currently are waiting for new stocks coming in, hopefully by next week. We will contact you via sms to arrange the exchange again. Thank you so much for your kind understanding on this.
    Question
    That is nice to know that! So the one that i have received, indeed is defective right? Yes pls sms me once you have new stock for exchange and I will get ready mine, to return to you. Thank you!
    Question
    Hey, forgotten to add - I have pour some into my spray container to use.
    Answer
    Hi. We are not sure if the tonic you receive is defective or not, cos so far we do not have any feedback that there is any issue with the sprayhead. Just that out of goodwill gesture, we offer an exchange for you. In this case, please refrain from using the tonic if we are proceeding the exchange for you when stocks arrive. Alternatively, if you intend to place new order with us in our shop, we can input a small gift as a token of appreciation in the next order for you if the tonic you had already poured out half bottle. Plase kindly advise. THank you for your kind understanding.
    Question
    Hi,
    Thanks for your reply. I have pour some tonic into my spray container (at the last min) as I really need to use it as it shown with pic earlier I sent you, the spray head I believe is defective. I would like to order another same set of the shampoo and tonic (hopefully this time the spray head will have no problem at all) , would you be having another offer like the last time? If so, I would gladly buy them.
    Answer
    Hi. That promo price was partially subsidised by Qoo10 and cos it was for new launch of Dr.Groot in our shop, that why have such low price. Moving forward, there may be promo on n off depending on qoo10, but likely it won't have that low price promo again. Thank you.
    Question
    Hi,
    Don't worry. As I have already using the tonic, I will not exchange a new stock from you.
    Answer
    Thank you for your reply. Noted on this and thanks for understanding. Please pm us again the next time if you placed any order from our shop, we will try to input a token of appreciation for your support. Thank you so much and wishing you a lovely evening.
    Question
    Hi
    Thanks for your reply. Just hope you can have more promos on these items soon. Don't worry about the free gift. Appreciated.
    Answer
    Hi. Yes, thank you. We will try to come out with more promos for our items to thank our customers like you for your support. Thank you and have a lovely day ahead!
  • Answered
    Question
    jas******* 2019-02-25
    Answer
    Hi. All the Dr.Groot range in our shop now is the new batch, which is expiry 2021. Thank you.
    TMCC 2019-02-25
  • Answered
    Question
    yin******* 2019-02-22
    Answer
    Private Enquiry
    TMCC 2019-02-22
  • Answered
    Question
    ogs******* 2019-02-22
    Answer
    Private Enquiry
    TMCC 2019-02-22
  • Answered
    Question
    kit******* 2019-02-22
    Answer
    Hi. Yes, there is only weak hair shampoo or treatment which treatment we o not have it at the moment. For conditioner is only one type. Thank you.
    TMCC 2019-02-22
  • Answered
    Question
    ann******* 2019-02-22
    Answer
    Hi. Dr.Groot is anti hair loss shampoo, so either of the thin hair or oily scalp shampoo you can use. You may want to consider to alternate using both these shampoo or probably start off with one of them first. THank you.
    TMCC 2019-02-22
  • Answered
    Question
    lim******* 2019-02-22
    Answer
    Hi. It is from Korea. No, current only the 5 skus that is available in the listing. Thank you.
    TMCC 2019-02-22
    Question
    Hi,
    Understand the treatment cream for weak hair is not available now, so is the total care conditioner suitable as a replacement for weak hair? Thanks
    Answer
    Hi. Yes.
    Question
    Thank you and placed my order.
    Answer
    Thank you for shopping with us.
  • Answered
    Question
    xia******* 2019-02-22
    Answer
    Hi. These are all the new batch. Expiry is 2021. Thank you,
    TMCC 2019-02-22
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