[100-20-8=$72] SK-II R.N.A. Power Radical New Age 50g Anti-Aging Cream Firm Hydrate RNA #17694
110.6

[100-20-8=$72] SK-II R.N.A. Power Radical New Age 50g Anti-Aging Cream Firm Hydrate RNA #17694


Customer who recommended this item
26
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (10)

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Customer Review (26)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 29, 2018 Kia***
Highly Recommend Jul 19, 2018 Kkc***
Highly Recommend Jun 05, 2018 sab***
Highly Recommend May 18, 2018 wtc***
Highly Recommend May 15, 2018 dy_***
Highly Recommend May 12, 2018 Joy***
Highly Recommend May 11, 2018 ann***
Highly Recommend Apr 18, 2018 l_y***
Highly Recommend Apr 04, 2018 cho***
Highly Recommend Mar 27, 2018 nob***

Item Q&A(5)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    rac******* 2018-12-01
    Answer
    Private Enquiry
    Cosmede 2018-12-03
  • Answered
    Question
    she******* 2018-03-17
    Answer
    Private Enquiry
    Cosmede 2018-03-18
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ani******* 2017-11-25
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regret that it might be too late since your orders are under proessing already and not able to add other products inside.

    Sorry for any inconvenience caused.

    Please feel free to contact us again should you have further inquiries.

    Thank you for your understanding.

    Best regards,
    COSME-DE

    Cosmede 2017-11-27
    Question
    Hi,

    Thank you for the answer. No problem, I will contact next time for adding products inside before ordering.

    Cheers,
    Anil
    Question
    Dear Seller,

    Just to check, did you ship my orders 237982197 and 237982198 via UPS or another courier service?

    I see the tracking numbers seem like Singpost tracking number (RP204856920SG) and currently they aren't showing anything when I check.

    How long does it usually take parcels to reach Singapore with the current service?

    Cheers,
    Answer
    Dear csutomer,

    Thank you for your message.

    Order 237982197 and 237982198 - shipped by Singapore Post
    Tracking: RP204856920SG

    Estimate delivery time 7-14 business days, the time frame here is for reference only, we cannot guarantee the exact delivery date since the processing time of local postal services vary. Depending on the destination country, your order may be delayed by customs clearance.

    Order shipped yesterday and Sinapore still no updaet yet, please check again next week.

    Please feel free contact us if you have further inquiry.

    Thank you!

    Best regards,
    Customer Service Representative


    Question
    Dear Seller,

    I am a bit confused, I ordered my items by selecting UPS delivery and paid (3.5 SGD) additional fee by thinking that my parcel would be sent via a faster courier and I was expecting to receive it this week. (For example when I pay additional 1.3 SGD and choose Qxpress from other seller, I receive it in 3-4 working days from Korea.)

    Now I am seeing that my order was sent via Singpost and it will take 7-14 business days to reach here, then how is it any faster than Hong Kong post? Is UPS option on the item page = Hong Kong post?

    Or was there a mistake with my order, would you please check?
    Answer
    Dear customer,

    Thank you for your order.

    We have checked your order information and find that we go en error of shipping method. We wrong used register mail, we are sorry abotu that anf try to refund you $3.5 to you.

    We are sorry about that and accept our apology for the inconvenience caused to you.

    Thank you!

    Best regards,
    Customer Service Team
    Question
    Dear Seller,

    I understood, thank you for the explanation.

    I would be happy if you could refund me the shipping fee in this case.
    Answer
    Dear valued customer,

    Thank you for your message.

    Regarding to your inquiry, we have submitted the $3.5 refund and it will be finish processing to your Qoo10 account within 2 weeks.

    Once again, please accept our apologies for any inconvenience this may have caused.


    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE
    Question
    Just noticed the refund, thank you.
    Answer
    Dear valued customer,

    Thank you for your understanding again and we hope serve you again soon.

    Have a nice day!

    Thank you.

    Best regards,
    COSME-DE
  • Answered
    Question
    gir******* 2017-09-30
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    The expiry date of this item in our stock is 2019 Oct.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE
    Cosmede 2017-10-03
  • Answered
    Question
    jan******* 2016-01-01
    Answer
    Dear customer,
    Thank you for your message.

    In regards to your inquiry, the expiry date is Jan 2018.

    Thanks for your purchase and feel free contact us if you have any inquiry.

    Thank you!

    Best regards,
    Customer Service Representative
    Cosmede 2016-01-04
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