BeautyGrace
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POWER MINISHOP RATE 90%
★100% AUTHENTIC★ Goldwell Kerasilk - Control / Color / Repower / Reconstruct Shampoo 1000ML
130 items sold
59.90

[goldwell]★100% AUTHENTIC★ Goldwell Kerasilk - Control / Color / Repower / Reconstruct Shampoo 1000ML


Customer who recommended this item
644
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
PLS READ: NO EXCHANGE; NO REFUND Seller Jan 25, 2018
Normal Mail Seller Sep 24, 2015
Manufacturer/
Place of origin
goldwell / Germany Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (252)

Customer Review (641)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 15, 2018 yum***
Highly Recommend Oct 14, 2018 new***
Highly Recommend Oct 14, 2018 drj***
Recommend Oct 14, 2018 mic***
Highly Recommend Oct 13, 2018 bik***
Highly Recommend Oct 09, 2018 wen***
Highly Recommend Oct 09, 2018 chi***
Highly Recommend Oct 07, 2018 cry***
Highly Recommend Oct 06, 2018 sho***
Highly Recommend Oct 05, 2018 pri***

Item Q&A(64)

Status
Question & Answer
  • Notice

    PLS READ: NO EXCHANGE; NO REFUND

    Dear buyers,

    Due to additional manpower cost incurred in dealing with returns, we regret to inform you that all exchange/refund of items will NOT be allowed upon order confirmation & receipt. Kindly double check before submitting your orders.

    In the event of seller's error, all return and re-delivery expenses will be absorbed by seller.

    We seek your kind understanding in helping us streamline our processes.

    Beautygrace
    BeautyGrace
  • Notice

    Normal Mail

    Dear Buyers,

    We seek your understanding on the following:

    We are NOT liable for any delays or lost NORMAL mails. Use normal mail at your own risk as normal mail does not come with any tracking number. In the event of any delays or lost, we are unable to check with Singpost. We highly encourage and recommend you to use Qxpress. Based on our experience, ~3% of normal mail are misplaced, untraceable and take >2 weeks to arrive. Buyers are encouraged to opt for registered shipping to avoid distressed from your shopping experience.

    Beautygrace
    BeautyGrace
  • Unanswered
    Question
    del******* 2018-10-15
  • Answered
    Question
    alo******* 2018-10-10
    Answer
    Hi buyer, sorry for the late reponse. Our shop coupon is not entitled on items that have been heavily discounted more than 50%. You may still use Qoo10 coupon. Thank you.
    BeautyGrace 2018-10-14
  • Answered
    Question
    ahm******* 2018-09-30
    Answer
    Private Enquiry
    BeautyGrace 2018-09-30
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ahm******* 2018-09-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
    BeautyGrace 2018-10-01
  • Answered
    Question
    jar******* 2018-09-25
    Answer
    Hi buyer, yes Kerasilk Color Shampoo and Conditioner is Sulfate and Paraben free. Thank you.
    BeautyGrace 2018-09-26
  • Answered
    Question
    sam******* 2018-08-10
    Answer
    Hi buyer, yes our products are authentic, and same as from salons. Thank you.
    BeautyGrace 2018-08-10
  • Answered
    Question
    sin******* 2018-07-17
    Answer
    Private Enquiry
    BeautyGrace 2018-07-20
  • Answered
    Question
    Aar******* 2018-04-17
    Answer
    Hi buyer, unfortunately we typically do not do any exchange due to the long return shipping and redelivery fee. However, if you are okay with the duration, kindly proceed to ship the unused item back to (My Mailbox 883052 Singapore 919191) via registered shipping. Upon receiving the item and check the condition- brand new/resaleable condition, we will contact you to arrange for redelivery. Let us know if this arrangement is ok with you. Thank you.
    BeautyGrace 2018-04-19
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Policy & Notice
How to Return/Exchange