JIJI Living
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2018 CUSTOMIZATION! Sofabeds ★Memory Foam ★OAK WOOD ★FOLDABLE ★Wood
4 items sold
111.50

2018 CUSTOMIZATION! Sofabeds ★Memory Foam ★OAK WOOD ★FOLDABLE ★Wood


Customer who recommended this item
3
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

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Item Q&A(10)

Status
Question & Answer
  • FAQ

    What are the risks if I opt for Normal Mail instead of Qxpress?

    1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. In any case, for normal mail, we will not be responsible for any loss of mail.
    JIJI Living
  • FAQ

    How does the groupbuy works? Do I have to wait for the promotion to end for the deal to be 'ON' in order for my item to be sent out?

    No, once order is made, we will prepare your order. You do not have to wait for groupbuy to end.
    JIJI Living
  • Answered
    Question
    mcl******* 2019-02-15
    Answer
    Dear customer, due to space constraint not everything is on display however. You may refer to the website too.
    JIJI Living 2019-02-15
  • Answered
    Question
    dis******* 2019-01-28
    Answer
    Dear customer, may we have your order number? Thanks.
    JIJI Living 2019-01-29
    Question
    Finally a reply after this post. Get my order fixed. Its been a month since i ordered!!!
    Answer
    Dear customer, you should be able to receive update from our purchase team regarding the shipment. Once ready our logistic team will contact you regarding the delivery schedule.
    Question
    This has been a standard template that you guys are using for the past 3 reply. I am asking for a date, not standard reply. Its been a month +
    Answer
    Dear customer, when the shipment is confirmed then our logistic department could schedule the date for you as it is near cny there is alot of sofa pre orders hence we seek for your patience.
    Question
    My order was done on december 2018. 1 month + ago.
    Answer
    Dear customer, we apologize for the long wait.
    Question
    Recieved detected items.. drawer missing, interior arm rest was damaged. No reply from you guys since 2nd feb. Customer service well done? Quality control failed?
    Answer
    For defective/incomplete item received, please send a video or a photo of it to support@jiji.sg so that our team can assess it and assist you. Please also include order number and item name as subject. We apologise for the inconvenience caused.
    Regards,
    JIJI Team
    Question
    Look... I've already send on 1st feb. Until now, no reply. How is this assisting me when no one is replying me??
    Answer
    Dear customer, this is well noted thank you for your response. We will check with our support.
  • Answered
    Question
    Sha******* 2019-01-21
    Answer
    Private Enquiry
    JIJI Living 2019-01-21
  • Answered
    Question
    cam******* 2019-01-20
    Answer
    Dear customer, 12 months manufacturer warranty.
    JIJI Living 2019-01-21
    Question
    i bought a sofa last year and the sponge seems sinking, is this covered?
    Answer
    Dear customer, in this case it is not covered as it is under wear and tear issue.
  • Answered
    Question
    cch******* 2018-12-16
    Answer
    Our showroom is located at 62 Sungei Kadut Loop, Level 1, Singapore 729507.
    We are opened Mon-Sun, 11am to 8pm.
    Complimentary shuttle bus is provided at Yew Tee Mrt Passenger Pick Up Point with every 1 hour interval.
    Thank you.
    JIJI Team
    JIJI Living 2018-12-17
  • Answered
    Question
    lar******* 2018-11-24
    Answer
    Private Enquiry
    JIJI Living 2018-11-26
  • Answered
    Question
    toh******* 2018-11-11
    Answer
    Private Enquiry
    JIJI Living 2018-11-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    nic******* 2018-11-08
    Question
    Hi may know what is the package size? When it arrived to me the sakai model
    Answer
    Hi, it will be assembled thanks.
    JIJI Living 2018-11-09
    Question
    I want to assemble it. Is that possible to arrive in boxes???
    Answer
    Dear customer, box is not included thanks.
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Address
INTERNATIONAL FURNITURE CENTRE 62 SUNGEI KADUT LOOP #01-09
Available during
Monday - Sunday 11-8PM

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