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2018 Latest★Local WARRANTY★ Ultra Thin uShape Slimming Machine Vibration Shaper Treadmill Running
52.3

2018 Latest★Local WARRANTY★ Ultra Thin uShape Slimming Machine Vibration Shaper Treadmill Running


Customer who recommended this item
1268
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 21, 2016
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Manufacturer/
Place of origin
Passiongadgets Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(0 / shop@passiongadgets.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

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Customer Review (1,303)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 17, 2019 bea*** (SG SG)
Highly Recommend Mar 23, 2019 ker*** (SG SG)
Highly Recommend Mar 13, 2019 fla*** (SG SG)
Highly Recommend Feb 28, 2019 est*** (SG SG)
Highly Recommend Feb 18, 2019 poh*** (SG SG)
Recommend Feb 15, 2019 cat*** (SG SG)
Highly Recommend Jan 29, 2019 nic*** (SG SG)
Highly Recommend Jan 27, 2019 cdy*** (SG SG)
Highly Recommend Jan 27, 2019 phu*** (SG SG)
Highly Recommend Jan 03, 2019 ama*** (SG SG)

Item Q&A(107)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Original packaging have to be kept for warranty
    >Shipping fee will be incurred from seller end

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    >Provide picture of the item to seller end
    >Shipping fee will be incurred from buyer's end
    Passion Living
  • FAQ

    [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [Q]: How to track Qxpress delivery?

    [A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


    [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

    Passion Living
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.

    Passion Living
  • FAQ

    Do I need to print out the E Ticket for collection?

    We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!
    Passion Living
  • FAQ

    Warranty Claim?

    Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if it is under warranty, you are entitled to claim warranty. Customers are REQUIRED to keep the original whole packaging and visit our service centre for technician to diagnose before exchange or replacement.
    Passion Living
  • Answered
    Question
    poo******* 2019-03-09
    Answer
    Dear Customer,

    May I know which product are you referring to?

    Cheers,
    Kathleen
    Passion Living 2019-03-10
    Question
    2018 50cm mini shaper. Only blue is left in ur listing..so just wan to check with u to see if there are other colours in stock.
    Answer
    Dear Customer,

    Apologies, we are left with blue in stock only.

    Cheers,
    Kathleen
  • Answered
    Question
    jaa******* 2019-03-09
    Answer
    Dear Customer,

    Apologies, we only carry this 3 colours, there will be no other colour options.

    Cheers,
    Kathleen
    Passion Living 2019-03-10
    Question
    I wanted pink. Would you restock the pink colour? Only blue left now
    Answer
    Dear Customer,

    Apologies, there will be no more incoming stocks.

    Cheers,
    Kathleen
  • Answered
    Question
    edg******* 2018-10-08
    Answer
    Dear customer,
    the mini shaper in blue + white mat will be restock in 2-3 weeks time. Once it arrives, we will update our listing immediately.

    Thank You!

    Cheers,
    Eliza
    Passion Living 2018-10-09
  • Answered
    Question
    Mum******* 2018-03-24
    Answer
    Dear customer,
    the latest 2018 50cm Mini Shaper has slight difference from the previous model (53cm Mini Shaper) . It now has a hand strap at the side.

    Thank You!

    Cheers,
    Eliza
    Passion Living 2018-03-25
  • Answered
    Question
    may******* 2018-03-24
    Answer
    Dear customer,
    we don't sell the remote control individually.

    Thank You!

    Cheers,
    Eliza
    Passion Living 2018-03-25
  • Answered
    Question
    mar******* 2018-02-22
    Answer
    Dear Customer,

    As long as your payment has been verified by qoo10 you may come down for collection.
    Thank you.

    Amber
    Passion Living 2018-02-23
  • Answered
    Question
    mcl******* 2018-02-22
    Answer
    Dear Customer,

    Only the korea slimming machine has remote.

    Cheers,
    YT
    Passion Living 2018-02-22
    Question
    can check with u... do u delivery to Malaysia (Sabah)?
    Answer
    Dear Customer,

    May i know what item you are referring to?
    Thank you.

    Amber
    Question
    korea slimming machine can delivery to malaysia?
    Answer
    Dear Customer,

    the 68 cm korea slimming machine is permanently out of stock.
    Thank you.

    Amber
  • Answered
    Question
    Win******* 2018-02-17
    Answer
    Hi, the machine is up down motion ,but if you stand on the machine your body is left right shaking.

    Amber
    Passion Living 2018-02-21
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