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myfashionstory.com
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2019 New Neck Massager Wireless ABS Muscle Stimulator Smart Digital Back Neck Relaxing
105 items sold
4.23

2019 New Neck Massager Wireless ABS Muscle Stimulator Smart Digital Back Neck Relaxing


Customer who recommended this item
72
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center May 13, 2015
Return Exchange Policy (2) Seller May 04, 2016
Return Exchange Policy (1) Seller May 04, 2016
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (27)

Customer Review (50)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 23, 2019 joe*** (SG SG)
Highly Recommend Sep 22, 2019 net*** (SG SG)
Recommend Sep 20, 2019 fur*** (SG SG)
Highly Recommend Sep 20, 2019 gel*** (SG SG)
Highly Recommend Sep 20, 2019 dan*** (SG SG)
Recommend Sep 20, 2019 mau*** (SG SG)
Highly Recommend Sep 19, 2019 joy*** (SG SG)
Highly Recommend Sep 19, 2019 wpt*** (SG SG)
Recommend Sep 16, 2019 ngo*** (SG SG)
Highly Recommend Sep 14, 2019 joh*** (SG SG)

Item Q&A(3)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Unanswered
    Question
    twe******* 2019-09-23
  • Answered
    Question
    yen******* 2019-09-17
    Answer
    Private Enquiry
    myfashionstory.com 2019-09-19
  • Answered
    Question
    Goh******* 2019-09-07
    Answer
    yes, how many u need?
    myfashionstory.com 2019-09-10
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Policy & Notice
How to Return/Exchange