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2019 PRE-CNY Gift Set - Yoshihama Abalones 6 X425g FREE Collagen Bird Nest 6X150ml
41 items sold
82.20

Emperor GSS2019 PRE-CNY Gift Set - Yoshihama Abalones 6 X425g FREE Collagen Bird Nest 6X150ml


Customer who recommended this item
155
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Evouchers Validity Period - 21 Days Seller May 23, 2017
Expired Evouchers Seller Feb 07, 2017
Combine Shipping & Tips To You Seller Jul 05, 2016
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Manufacturer/
Place of origin		 Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Photo Review (66)

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Customer Review (140)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 12, 2019 man*** (SG SG)
Not Recommend Feb 10, 2019 leo*** (SG SG)
Highly Recommend Feb 09, 2019 yuc*** (SG SG)
Recommend Feb 08, 2019 ain*** (SG SG)
Highly Recommend Feb 04, 2019 lot*** (SG SG)
Highly Recommend Feb 03, 2019 bri*** (SG SG)
Highly Recommend Feb 03, 2019 nic*** (SG SG)
Highly Recommend Jan 27, 2019 cel*** (SG SG)
Recommend Jan 26, 2019 ann*** (SG SG)
Highly Recommend Jan 23, 2019 yeo*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Evouchers Validity Period - 21 Days

    Dear Customers,

    Effective Jan 2017, all our evouchers validity period is 21 days. There will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Expired Evouchers

    Dear Customers,

    Starting 7 Feb 2017, there will be strictly no extension of expired e-voucher tickets. Please kindly check the validity period of the e-vouchers before making your purchase.

    Refunds will not be applicable for expired evouchers.

    Thank you.


    Emperor Brand
  • Notice

    Combine Shipping & Tips To You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    To combine your order under the same shipping, please ensure that to select the same shipping mode eg Qxpress for all item before add item to cart
    Example
    1st item Shipping rate Qxpress
    2nd item Shipping rate Qxpress
    3rd item Shipping rate Qxpress
    4th item Shipping rate Qxpress
    5th item Shipping rate Qxpress
    -Qxpress is NOT OBLIGATED to call before arrival.


    Only one time shipping fee will be incur for purchase below $150 for all item under same Shipping rate and enjoy FREE delivery for purchase above $150
    We seek your understanding for our continued dedication to make your online purchase experience with us a most pleasant one.
    Emperor Brand
  • Notice

    Return & Exchange Policy (Food category)

    - Submission of claims -
    Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item

    - Any shortage of item or wrong item received -
    a)Provide picture of the item contents within the parcel package
    b)Shipping fee will be incurred from seller end.

    - Expired item -
    Produce foul smell or having visible deterioration of the item.
    Provide picture of the deteriorating part of the item.
    Shipping fee will be incurred from seller end.

    - How to submit return or exchange from the buyer's end? -
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.

    We will assess the claim issue with the provided picture and inform on the progress.
    Emperor Brand
  • Answered
    Question
    Order no. 289040219
    It says scheduled, 1 Feb (Fri)

    May I know around what time as no one is at home on Fri. Possible to change to Sat (whole day ok)? Thanks.
    sbc******* 2019-01-30
    Answer
    Dear Customer,

    Kindly be informed that it is an estimated delivery date set by the system. Will put a note on your delivery statement.

    Thank you.
    Emperor Brand 2019-01-30
  • Answered
    Question
    Hi if i order now, will i be able to received by thia sat?
    Tri******* 2019-01-28
    Answer
    Dear Customer,

    We will try to expedite the order and hope you can receive your order by this Saturday. Alternatively, you may want to opt for Store Pickup which you can redeem almost immediately as long as stocks are available.

    Thank you.
    Emperor Brand 2019-01-29
  • Answered
    Question
    Hi

    Can I check country of origin
    def******* 2019-01-28
    Answer
    Dear Customer,

    Kindly be informed that it is Japan species abalone, farmed and canned in China to bring down the manufacturing cost to be be able to offer the public at reasonable price.

    Do rest assured that quality offered and technology used are from our highly stringent Japan team.

    Thank you.
    Emperor Brand 2019-01-28
  • Answered
    Question
    Hi seller, It is shown that bird nest is free but when u select, it show u need to add $12 for it. Is it correct as this is it free anymore?
    one******* 2018-01-21
    Answer
    Dear Customer,

    We apologise on the mistake and have amended accordingly.

    Thank you.
    Emperor Brand 2018-01-22
  • Answered
    Question
    Can I know how many pc is in this 425g canned?
    yan******* 2018-01-09
    Answer
    Dear Customer,

    It is 8 to 10 pieces.

    Thank you.
    Emperor Brand 2018-01-09
  • Answered
    Question
    Private Enquiry
    liz******* 2018-01-09
    Answer
    Private Enquiry
    Emperor Brand 2018-01-09
  • Answered
    Question
    The advertised price is $112.80.. but when I go in it’s $124.50.. May I know why ?
    ace******* 2018-01-02
    Answer
    Dear Customer,

    Kindly be informed that the advertised sales price $112.80 has already over when you go in. Now running at $124.50.

    Thank you.
    Emperor Brand 2018-01-02
  • Answered
    Question
    Hi Seller,
    Why your description/ photo of the abalone you have advertised show 425g, whereas the items selection show only 60g?

    Can you remove it to avoid confusion?
    jef******* 2017-12-12
    Answer
    Dear Customer,

    The 425gm is the Net Weight of the abalone and 60gm is the drained weight of the abalone.

    Thank you.
    Emperor Brand 2017-12-12
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