[24 AVENUE] CUBE/MONOGRAMMED CALF LEATHER LANYARD /PERSONALIZED GIFT
17 items sold
14.9

[24 AVENUE] CUBE/MONOGRAMMED CALF LEATHER LANYARD /PERSONALIZED GIFT


Customer who recommended this item
259
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
How do I file for exchange/replacement/refund? Seller May 04, 2016
Manufacturer/
Place of origin
SINGAPORE Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (232)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 15, 2019 cor*** (SG SG)
Highly Recommend Feb 13, 2019 joy*** (SG SG)
Highly Recommend Feb 12, 2019 ho_*** (SG SG)
Highly Recommend Jan 26, 2019 sun*** (SG SG)
Highly Recommend Jan 25, 2019 Toh*** (SG SG)
Highly Recommend Jan 25, 2019 chi*** (SG SG)
Highly Recommend Jan 21, 2019 ngc*** (SG SG)
Highly Recommend Jan 19, 2019 tmi*** (SG SG)
Highly Recommend Jan 17, 2019 bee*** (SG SG)
Highly Recommend Jan 16, 2019 sar*** (SG SG)

Item Q&A(37)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    NOTE: NO EXCHANGE OR REFUND WILL BE APPLICABLE FOR ITEMS THAT HAVE BEEN CUSTOMIZED CORRECTLY TO YOUR SPECIFICATIONS.
    So please check very carefully before purchasing. No purchase should be made if you are unsure of size / color / quality as we do not entertain exchange or returns for customized items. Thank you for your understanding.

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.
    24 Avenue
  • FAQ

    How to submit return or exchange from the buyer's end?

    NOTE: NO EXCHANGE OR REFUND WILL BE APPLICABLE FOR ITEMS THAT HAVE BEEN CUSTOMIZED CORRECTLY TO YOUR SPECIFICATIONS. So please check very carefully before purchasing. No purchase should be made if you are unsure of size / color / quality as we do not entertain exchange or returns for customized items. Thank you for your understanding. -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    24 Avenue
  • Answered
    Question
    joy******* 2019-02-12
    Answer
    Hi there,
    This items will be delivered by Singpost normal mail, which takes average 3-7 working days.
    Please kindly be patient and keep a look out for it.
    Thank you.
    24 Avenue 2019-02-12
  • Answered
    Question
    cor******* 2019-02-09
    Answer
    Hi there
    Please kindly refer to the otter brown lanyard in the main picture. There is one pocket at reverse side of the lanyard, while the pocket at the front side is with transparent window.
    Hope above clarifies. =)
    24 Avenue 2019-02-09
    Question
    Thanks. I’ve placed my order.
    Answer
    Noted.
    Thanks for informing.
    Have a nice day. =)
  • Answered
    Question
    zhi******* 2018-10-17
    Answer
    Private Enquiry
    24 Avenue 2018-10-17
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    chr******* 2018-09-16
    Answer
    Hi, the string-like strap is for the old design.
    The new design is as shown in the picture - the non adjustable flat strap, which you will get if you order from us.
    Thank you. =)
    24 Avenue 2018-09-16
    Question
    I see. Thanks for the prompt reply.
    Answer
    You are most welcome.
  • Answered
    Question
    lon******* 2018-08-19
    Answer
    Private Enquiry
    24 Avenue 2018-08-19
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    viv******* 2018-07-04
    Answer
    Hi, you can purchase Gene-mars black at this link.
    https://m.qoo10.sg/item/24-AVENUE-MONOGRAMMED-NALA-LEATHER-LANYARD-PERSONALIZED-GIFT/552807422
    24 Avenue 2018-07-04
  • Answered
    Question
    pol******* 2018-06-08
    Answer
    Hi, it will be delivered in time if you choose Qxpress delivery. Thank you. =)
    24 Avenue 2018-06-08
    Question
    Can I self pickup instead?
    Answer
    Sure. We are located at 1 Sunview Road, #08-14, SG627615
    Question
    May I know how long do u need to make the emboss? So that I can roughly know when to pick up the item?
    Answer
    Hi, 3 working days upon order placed. Thanks
  • Answered
    Question
    pol******* 2018-06-06
    Answer
    Private Enquiry
    24 Avenue 2018-06-06
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Address
ECO-TECH@SUNVIEW 1 SUNVIEW ROAD #08-14
Available during
MON~FRI : 10:00am ~ 6:00pm SAT : 10:00am ~ 1:00pm SUN, Holiday : day off

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How to Return/Exchange