24 Avenue
24 Avenue Join Fellow
3,070 Fellows
POWER MINISHOP RATE 90%
[24 AVENUE] VINTAGE CALF LEATHER KEY POUCH / PERSONALIZED GIFTS
30.00

[24 AVENUE] VINTAGE CALF LEATHER KEY POUCH / PERSONALIZED GIFTS


Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-05-04
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(0)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    NOTE: NO EXCHANGE OR REFUND WILL BE APPLICABLE FOR ITEMS THAT HAVE BEEN CUSTOMIZED CORRECTLY TO YOUR SPECIFICATIONS.
    So please check very carefully before purchasing. No purchase should be made if you are unsure of size / color / quality as we do not entertain exchange or returns for customized items. Thank you for your understanding.

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.
    24 Avenue
  • FAQ

    How to submit return or exchange from the buyer's end?

    NOTE: NO EXCHANGE OR REFUND WILL BE APPLICABLE FOR ITEMS THAT HAVE BEEN CUSTOMIZED CORRECTLY TO YOUR SPECIFICATIONS. So please check very carefully before purchasing. No purchase should be made if you are unsure of size / color / quality as we do not entertain exchange or returns for customized items. Thank you for your understanding. -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    24 Avenue
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Policy & Notice
How to Return/Exchange