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【24H fast delivery】Xiaomi Deerma Handheld Garment Steamer Steam Iron Portable Clothes Foldable
500 items sold
26.5

【24H fast delivery】Xiaomi Deerma Handheld Garment Steamer Steam Iron Portable Clothes Foldable


Customer who recommended this item
141
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Notice:Very important video Seller Feb 18, 2017
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (64)

Show My List

Customer Review (86)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 26, 2019 Yoy*** (SG SG)
Highly Recommend May 25, 2019 joe*** (SG SG)
Recommend May 25, 2019 yee*** (SG SG)
Highly Recommend May 25, 2019 t.j*** (SG SG)
Highly Recommend May 24, 2019 tan*** (SG SG)
Highly Recommend May 23, 2019 fin*** (SG SG)
Highly Recommend May 23, 2019 ema*** (SG SG)
Highly Recommend May 23, 2019 xin*** (SG SG)
Highly Recommend May 22, 2019 ngp*** (SG SG)
Recommend May 22, 2019 ncp*** (SG SG)

Item Q&A(25)

Status
Question & Answer
  • Notice

    Notice:Very important video

    When you receive the package (especially valuables), please be sure to take a video when you open the box!!!
    and, please Keep everything you receive, including packaging, easy to handle aftermarket.
    sinoteck
  • Answered
    Question
    zhu******* 2019-05-21
    Answer
    Dear friend,
    Thanks for your inquiry.
    Our sale iron is Deerma HS006, now have stock can order directly.
    Best wishes
    sinoteck 2019-05-21
    Question
    noted . thanks
    Question
    ii had just make my order payment , Pls pick the ''correct item of my order with good condition and wrap with bubble'' before send out my order without any delay of shipment. thanks
    Question
    it should come with box, Right?
    Answer
    Dear friend,
    Thanks for you liking.
    Yes, tonight can ship out.
    Best wishes
  • Answered
    Question
    zhu******* 2019-05-21
    Answer
    Dear friend,
    Thanks for your inquiry.
    Our sale iron is Deerma HS006, which xiaomi model do you want? We have a check for you.
    Best wishes
    sinoteck 2019-05-21
    Question
    I interested this model ; Deerma Dem - HS006, got stock?
    Answer
    Dear friend,
    Yes have stock.
    Best wshes
  • Answered
    Question
    kyl******* 2019-05-18
    Answer
    Dear friend,
    Thanks for your inquiry.
    So sorry this is 220V, have to use transformer to change it.
    Hope can help you.
    Best wishes
    sinoteck 2019-05-18
  • Unanswered
    Question
    Win******* 2019-05-17
    Answer
    Dear friend, Sorry to hear that. Would you mind take a video to us and tell us your order number ? We have a check for you. Many thanks. Best wishes
    sinoteck 2019-05-18
    Question
    Cannot upload video in this app. See attached error message. Do you have email address for me to send the video? Order no. 295571256
    Answer
    Dear friend, You can send to 2851137201@qq.com. Best wishes
    Question
    Have emailed you. Please respond asap. Thanks.
    Answer
    Dear friend, Thanks we has send video to deerma, will reply you asap. Best wishes
    Question
    Thank you, looking forward to hear from you.
    Answer
    Dear friend, We has check with deerma, they said have to piont the switch first, and then wait the light change color. Please have a try. Best wishes
    Question
    The light doesn't change color. Once we switch on steam and water start coming out. The unit should be faulty. Please advise.
    Answer
    Dear friend, Pay attention to the posture of the hand and do not let the machine lie on your side. If still have problem can send back we have a check for you. Hope can help you. Best wishes
    Question
    I got scalded by the hot water when I hold and point a few times. Where to send the item to?
    Answer
    Dear friend, So sorry for that. Please use singapore post send to Zhongkenuo Trading Co.,Limited Room 202,2nd Floor in Building 17, Longbi Industrial Park, Bantian street of Longgang district in Shenzhen city. Tel: 086 755 23994713 Postal Code: 518129 Receiver: Chaolin Zhou When you ship it please leave a note about the reason and order number, when we receive it will check and resend to you. Hereby explain: If the product returns to check no problem, you have to pay for the freight. If there is a problem, we will bear it. Hope your understanding. Many thanks. Best wishes
    Question
    For a S$40 faulty product, you are asking a customer to ship it via Singpost to China? How do you pay for the cost? How about the replacement or refund? I have sent you a video clearly showing heated water gushing out from the nozzle which had me scalded a few times. And I could only take a video by placing it on the table. How is that insufficient proof and to warrant such a request from you to ask a customer to ship the faulty product back to you in China? No one would do that in the right mind. Please clarify. Thank you.
    Question
    Another video taken in the upright position and emailed you. Pls check. This should be sufficient to call for refund. You can collect the faulty item if you want.
    Answer
    Dear friend, When we receive the item will take a video have a check. If have problem we will paid the shipping fee you do not worry. And we have chat information can guarantee your rights. Please do not worry about that. Best wishes
    Question
    Did you receive the email with the video yesterday? If you need the product to do a refund, pls send Qexpress return as stated in your product description to collect the product from me. If not, please let me know how will you pay for the shipping when you are in China.
  • Answered
    Question
    can******* 2019-05-15
    Answer
    Dear friend,
    Sorry to hear that.
    Would you mind take a video about that?
    And please tell us your order number we have a check for you.
    Many thanks.
    Best wishes
    sinoteck 2019-05-15
  • Answered
    Question
    noe******* 2019-05-11
    Answer
    Dear friend,
    Thanks for your inquiry.
    This product is safe to protect. When the machine overheats, it will automatically power off and protect
    The plug is US plug, if you need singapore plug can add UK plug.
    Hope can help you.
    Best wishes
    sinoteck 2019-05-11
  • Answered
    Question
    whi******* 2019-05-09
    Answer
    Dear friend,
    Thanks for your inquiry.
    Yes same as Singapore plug.
    Best wishes
    sinoteck 2019-05-09
  • Answered
    Question
    Rob******* 2019-05-08
    Answer
    Private Enquiry
    sinoteck 2019-05-09
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