NEWSTAR Electronic
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NEW! One Plus 5T |  [ Oxygen OS with Playstore ]  Local seller with Free 6 months store warranty
1099.00

260 dollars shop promoNEW! One Plus 5T | [ Oxygen OS with Playstore ] Local seller with Free 6 months store warranty

See all 260 dollars shop promo items

Customer who recommended this item
82
Customer Satisfaction Score
85%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (34)

Customer Review (90)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 29, 2018 giz***
Highly Recommend Feb 07, 2018 fun***
Highly Recommend Jan 28, 2018 mar***
Highly Recommend Jan 26, 2018 poc***
Recommend Jan 25, 2018 ken***
Recommend Jan 24, 2018 che***
Netural Jan 23, 2018 siq***
Netural Jan 20, 2018 gun***
Highly Recommend Jan 20, 2018 Jus***
Highly Recommend Jan 20, 2018 mel***

Item Q&A(134)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    n_m******* 2018-05-12
    Answer
    Hi
    So far will not.
    NEWSTAR Electronic 2018-05-12
  • Answered
    Question
    che******* 2018-03-25
    Answer
    tomorrow new stock will arrive
    NEWSTAR Electronic 2018-03-26
  • Answered
    Question
    foo******* 2018-03-25
    Answer
    hi no stock yet
    NEWSTAR Electronic 2018-03-25
  • Answered
    Question
    mar******* 2018-01-27
    Answer
    Please call us on Wednsday to check on stock.
    NEWSTAR Electronic 2018-01-28
  • Answered
    Question
    cyf******* 2018-01-24
    Answer
    Private Enquiry
    NEWSTAR Electronic 2018-01-24
  • Answered
    Question
    gon******* 2018-01-22
    Answer
    Hi, the shipment is on the way. Estimated within 2-3days will arrive.
    NEWSTAR Electronic 2018-01-22
    Question
    What abt black color ones?
    Answer
    same.
    Question
    Okay i will make order for RED 128GB one plus 5T set.
    Question
    When will the set arrive?
    Answer
    just arrived.
  • Answered
    Question
    hom******* 2018-01-20
    Answer
    Private Enquiry
    NEWSTAR Electronic 2018-01-21
  • Answered
    Question
    fad******* 2018-01-19
    Answer
    not sure about this.
    NEWSTAR Electronic 2018-01-19
Ask Question
Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-40
Available during
DAILY : 11:00am ~ 6:30pm

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Policy & Notice
How to Return/Exchange