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AROMA LIVING SINGAPORE
AROMA LIVING SINGAPORE Join Fellow
6,600 Fellows
S$8.00
POWER MINISHOP RATE 90%
[3 DAYS SPECIAL] ★2018 NEW MODELS★FREE ESSENTIAL OIL ★MUJI Design Ultrasonic Diffuser / Humidifier.
2606 items sold
11.8

[3 DAYS SPECIAL] ★2018 NEW MODELS★FREE ESSENTIAL OIL ★MUJI Design Ultrasonic Diffuser / Humidifier.


Customer who recommended this item
1608
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Exchange, Refund Policy #2 Seller Dec 21, 2017
Exchange, Refund Policy #1 Seller Dec 21, 2017
Warranty Claims #2 Seller Dec 21, 2017
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (694)

Customer Review (1,206)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 19, 2018 hoi***
Highly Recommend Dec 19, 2018 jie***
Recommend Dec 19, 2018 que***
Highly Recommend Dec 19, 2018 was***
Highly Recommend Dec 19, 2018 clo***
Highly Recommend Dec 19, 2018 Lio***
Highly Recommend Dec 19, 2018 van***
Recommend Dec 19, 2018 ban***
Highly Recommend Dec 19, 2018 vin***
Highly Recommend Dec 19, 2018 fai***

Item Q&A(165)

Status
Question & Answer
  • Notice

    Exchange, Refund Policy #2

    Do note that buyers have to return the item within 10 business days upon submitting your request. Beyond that, seller reserves all rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Exchange, Refund:

    Email us at aromalivingsg@gmail.com and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo/Video of items unopened and intact before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the criteria is not met.
    (Refer to Exchange, Refund Policy #1)

    AROMA LIVING SINGAPORE
  • Notice

    Exchange, Refund Policy #1

    - Within 7days from delivery date.
    - Items must be unused and unopened.
    - Item must not be damaged by customer’s fault. Inclusive of cosmetic damages.
    - All items, accessories, boxes and packaging has to be kept intact and in original condition for refund/return.
    - Amount refunded will be by the same payment that was used to make payment via Qoo10.
    - Amount will be refunded within one week upon seller receiving the refunded/returned item.
    - The return cost of the item and indemnity may be charged to buyer before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the above criteria is not met.

    Strictly no refunds for any orders once item has been opened and used.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #2

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Warranty Claims:

    Email us at "aromalivingsg@gmail.com" and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo & Video of issue
    4. Detailed explanation of the issue.

    Aroma Living reserve the right to void any warranty claims if any of warranty criteria are not met.
    (Refer to Warranty Claims #1)
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #1

    - All packaging boxes are to be kept for validity of warranty.
    - All accessories, packaging box and labels are to be retained for 30days for warranty validity.
    - Seller do not accept cases where items has been damaged by customer’s fault, including cosmetic damages.
    - For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original warranty.
    - There will not be any option to exchange item to a different model, regardless of price.
    - Aroma Living reserve the right to void any warranty claims if any of the above criteria are not met.

    Strictly no refunds for any orders regardless of circumstances.

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Unanswered
    Question
    yun******* 2018-12-19
  • Unanswered
    Question
    bl8******* 2018-12-19
    Question
    Private Enquiry
  • Unanswered
    Question
    hui******* 2018-12-19
  • Unanswered
    Question
    jes******* 2018-12-19
    Answer
    Hi Once item is dispatch, it should reach you within 2 to 4 working days. Thank you.
    AROMA LIVING SINGAPORE 2018-12-19
    Question
    Oh i see.. Than better not take the risk cos i need it on 21/12 friday nite. Thanks
  • Answered
    Question
    ren******* 2018-12-18
    Answer
    Hi

    Yes. it is
    AROMA LIVING SINGAPORE 2018-12-19
  • Answered
    Question
    iam******* 2018-12-18
    Answer
    HI

    Yes item has been restocked.

    Thank you
    AROMA LIVING SINGAPORE 2018-12-18
    Question
    Thank you!
    Question
    It is still out of stock. I'll try to refresh the page again in a while. Thank you!
    Answer
    Thanks
  • Answered
    Question
    vxx******* 2018-12-17
    Answer
    Hi

    Once item is dispatch, it should reach you within 2 to 4 working days.

    Thank you.
    AROMA LIVING SINGAPORE 2018-12-18
  • Answered
    Question
    esi******* 2018-12-17
    Answer
    Hi,

    You can go for the F series
    AROMA LIVING SINGAPORE 2018-12-18
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Policy & Notice
How to Return/Exchange