Cutebaby
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POWER MINISHOP RATE 90%
3D Puzzle / CubicFun DIY paper 200 metal buildings and ships educational toys kids/Gift/eco-friendly
4 items sold
6.00

3D Puzzle / CubicFun DIY paper 200 metal buildings and ships educational toys kids/Gift/eco-friendly


Customer who recommended this item
406
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy Seller Apr 22, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (150)

Customer Review (428)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 26, 2018 moh***
Highly Recommend Jul 05, 2018 shi***
Highly Recommend Jul 03, 2018 ste***
Netural Jun 24, 2018 cha***
Highly Recommend Jun 20, 2018 wly***
Highly Recommend Apr 17, 2018 wly***
Highly Recommend Feb 05, 2018 mag***
Highly Recommend Jan 26, 2018 ste***
Highly Recommend Jan 20, 2018 wly***
Recommend Jan 05, 2018 nut***

Item Q&A(46)

Status
Question & Answer
  • Notice

    Return Exchange Policy

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item
    -Provide video of the non-functioning of the product. (For electronic products)
    -Shipping fee will be incurred from seller end.

    Process for exchange
    Please send a Qpost inquiry with the affected order number together with photo evidence (Pls see below "Exchange condition").
    (i) Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    (ii) Item listing page -> Question and answer -> Email Inquiry

    Cutebaby
  • Answered
    Question
    lov******* 2018-07-03
    Answer
    Dear Customer, item run our of stock liao, pls help to cancel orderl. Sorry for the inconvenience. Thank you.
    Cutebaby 2018-07-03
    Question
    Hi seller pls help to cancel the item at your end as I can’t cancel. You updated item as “shipping on delivery” when item is out of stock.
    Question
    Hi Seller any update on the cancellation and refund please. It’s been 2 days. Thanks
    Answer
    Dear Customer, refund as attached
  • Answered
    Question
    wly******* 2018-04-15
    Answer
    Private Enquiry
    Cutebaby 2018-04-16
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    hol******* 2016-11-04
    Answer
    Hi,

    Thank you for your interest.
    Sorry that we do not have specific date of replenishment for this item. By the way, we will update our listing once it is availble.

    Regards
    Cutebaby
    Cutebaby 2016-11-04
  • Answered
    Question
    Hun******* 2016-07-12
    Answer
    HI,


    We have already responded to you latest inquiry.
    Thank you

    Cutebaby
    Cutebaby 2016-07-13
  • Answered
    Question
    Hun******* 2016-07-12
    Answer
    HI,

    We apology for our mistake. Do you mind to bring your item along visit our store?

    Woodlands Close 11, #09-13, Woodlands 11. S737853.

    Monday to Friday 9:00am~6:00pm
    Saturday to Sunday 1:00pm~6:00pm

    Thank you and sorry for any inconvenience caused
    Cutebaby
    Cutebaby 2016-07-13
    Question
    Hi can you mail me the correct one along with a return envelope like most of other sellers are doing? Thanks!
    Answer
    HI,

    Noted, we will re-send the item by normal.
    Please send us the item you received.

    Woodlands Close 11, #09-13, Woodlands 11. S737853.

    Thank you and sorry for any inconvenience caused.

    Looking forward for your reply.
    Cutebaby
    Question
    Hi thanks for the reply, kindly provide a return envelope (with stamp provided) for me to return you the wrong item, thanks!
    Answer
    Hi,

    That's fine, you keep the current item as compesation.
    We will ship the one you ordered by tomorrow via Normal mail.


    Thank you
    Cutebaby
    Question
    Ah i see sorry i dont have postage materials with me so i cant mail it back to you, but thanks for the exchange!
    Answer
    HI,

    No problem.

    Cutebaby
  • Answered
    Question
    sk_******* 2016-05-29
    Answer
    Hi,

    Thank you for your interest.
    The item you mentioned is out of stock currently and we do not has specific date of replenishment.
    Please consider other option.

    Cutebaby
    Thank you.
    Cutebaby 2016-05-30
  • Answered
    Question
    twi******* 2015-09-14
    Answer
    Hi,its might take 1-2 month later:)
    Cutebaby 2015-09-15
  • Answered
    Question
    mar******* 2015-07-29
    Answer
    Dear customer, sorry for late reply. Please feel free come to buy. Address is Woodlands Close 11, #09-13, Woodlands 11. S737853. Open Mon~Sat: 9:00am~6:00pm Sunday and Holiday: 1:00pm~6:00pm. Also can message to 90668640 for order. Thank you
    Cutebaby 2015-08-03
Ask Question
Address
WOODLANDS 11 11 WOODLANDS CLOSE #09-03
Available during
Mon~Sun :1:00pm ~ 6:00pm Except Thursday

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Policy & Notice
How to Return/Exchange