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[Official E-Store] FUTURO™ For Her Slim Silhouette Support Compression - Back / Wrist / Knee / Ankle
28.4

3M[Official E-Store] FUTURO™ For Her Slim Silhouette Support Compression - Back / Wrist / Knee / Ankle

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Customer who recommended this item
95
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return and exchange policy for wrong, defective, shortage. Seller Apr 19, 2016
Return and exchange policy - period and process Seller Apr 19, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

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Customer Review (101)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 30, 2019 jes*** (SG SG)
Highly Recommend Jun 15, 2018 c4t*** (SG SG)
Netural Mar 27, 2018 art***
Highly Recommend Mar 06, 2018 lum***
Highly Recommend Mar 05, 2018 gby***
Highly Recommend Mar 01, 2018 jfl***
Highly Recommend Feb 13, 2018 ker***
Recommend Feb 13, 2018 sas***
Highly Recommend Feb 13, 2018 ice***
Highly Recommend Feb 13, 2018 ******

Item Q&A(8)

Status
Question & Answer
  • Notice

    Return and exchange policy for wrong, defective, shortage.

    What to do if any shortage of item or wrong item received?
    > Provide picture of the item contents within the parcel package.
    > Provide picture of the parcel package with the delivery information.
    > Shipping fee will be incurred from seller end.

    What to do if defective item received?
    > Provide picture of the defective area of the received item.
    > Provide video of the non-functioning of the product. (For electronic products).
    > Shipping fee will be incurred from seller end.
    3M Singapore
  • Notice

    Return and exchange policy - period and process

    What is the period of submission of claims?
    > Return of exchange of items will be applicable within 7 days upon receiving of the item.

    If any change of mind from buyer's end?
    > We do not provide exchange/ return nor refund for change of mind.

    How to submit return or exchange?
    > Login into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'.
    > We will assess the claim issue with the provided picture and inform on the progress.
    3M Singapore
  • Unanswered
    Question
    jmj******* 2017-08-30
    Answer
    Hi, Thank you for informing us. Please confirm delivery of the order so we can process the exchange. Apologies for the inconvenience caused.
    3M Singapore 2017-08-30
    Question
    Hi, I actually made another separate order for the mis-sent item because I thought you would just refund the wrong item. Would it be easier to just cancel that new order and just make the exchange? or to refund me the wrong item instead? The new order number is 227343067 btw. Thanks.
  • Answered
    Question
    kel******* 2017-07-22
    Answer
    Hi,
    We are awaiting a response from the concerned team, will get back to you soon. Apologies for the inconvenience caused.

    Thank you

    The Easy Trap Duster is designed for commercial use, trapping up to 8x more dust and dirt compared to traditional dust mop with its adhesive technology and can glide through wet surfaces to pick up fine debris. For Easy Sweeper, the refill sheets contain special electrostatic weave material which attracts and traps dust, dirt, hair and other particles and once picked up, it will not fall off easily.
    (Jul 31, 2017 21:23)
    3M Singapore 2017-07-26
  • Answered
    Question
    joy******* 2017-03-07
    Answer
    Hi,

    The item will be in stock soon. We encourage you to follow our store page

    Thank you
    3M Singapore 2017-03-08
  • Answered
    Question
    sno******* 2016-12-26
    Answer
    Hi,

    Sorry, we do not have this item avaialble on our e-Store.

    Do follow our store here as our Shop Fellows get updates on new launches and offers.

    Cheers!
    3M Singapore 2016-12-27
  • Answered
    Question
    pei******* 2016-06-06
    Answer
    Hi,

    We currently have one unit available for the Left Wrist. We do not have a confirmed restock date for the Right Wrist at the moment.

    Cheers!
    3M Singapore 2016-06-06
  • Answered
    Question
    che******* 2016-03-07
    Answer
    Hi,

    Sorry, we do not carry this particular item on our e-store. The item in the picture is a Thumb Stabilizer while the ones we have provide support for the wrist.

    Thank you.
    3M Singapore 2016-03-10
  • Answered
    Question
    juv******* 2015-08-19
    Answer
    Hi there,
    Thank you for your query.
    Unfortunately we do not carry this item too. However there are many other Elbow variants you may consider in the Futuro brand range.

    Thanks!
    3M
    3M Singapore 2015-08-21
  • Answered
    Question
    ann******* 2015-03-22
    Answer
    Hi,

    Thank you for your interest in our product. We expect new stock to be available in the following week.

    Click 'Follow' at our 3M Singapore offcial e-store on Qoo10 to stay updated on our new products and promotions!

    Have a great day!


    Hi,

    The FUTURO™ For Her Slim Silhouette Ankle Support is now availbale on Qoo10.

    Cheers!
    3M Singapore 2015-03-25
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Policy & Notice
How to Return/Exchange