[Official E-Store] Scotch-Brite™ R3 String Mop Set N R3 String Mop Refill
7 items sold
5.6

Scotch Brite[Official E-Store] Scotch-Brite™ R3 String Mop Set N R3 String Mop Refill

See all Scotch Brite items

Customer who recommended this item
90
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above US$37.20 in a cart.
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Notice

Subject Register Date
Return and exchange policy for wrong, defective, shortage. Seller Apr 19, 2016
Return and exchange policy - period and process Seller Apr 19, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (40)

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Customer Review (89)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 15, 2019 che*** (SG SG)
Recommend Apr 09, 2019 vin*** (SG SG)
Highly Recommend Mar 09, 2019 cha*** (SG SG)
Highly Recommend Mar 07, 2019 and*** (SG SG)
Highly Recommend Jul 25, 2018 buz*** (SG SG)
Highly Recommend Jul 25, 2018 fre*** (SG SG)
Highly Recommend Jul 04, 2018 cla*** (SG SG)
Highly Recommend Jun 25, 2018 jon*** (SG SG)
Recommend Jun 20, 2018 hen*** (SG SG)
Highly Recommend Jun 01, 2018 she*** (SG SG)

Item Q&A(15)

Status
Question & Answer
  • Notice

    Return and exchange policy for wrong, defective, shortage.

    What to do if any shortage of item or wrong item received?
    > Provide picture of the item contents within the parcel package.
    > Provide picture of the parcel package with the delivery information.
    > Shipping fee will be incurred from seller end.

    What to do if defective item received?
    > Provide picture of the defective area of the received item.
    > Provide video of the non-functioning of the product. (For electronic products).
    > Shipping fee will be incurred from seller end.
    3M Singapore
  • Notice

    Return and exchange policy - period and process

    What is the period of submission of claims?
    > Return of exchange of items will be applicable within 7 days upon receiving of the item.

    If any change of mind from buyer's end?
    > We do not provide exchange/ return nor refund for change of mind.

    How to submit return or exchange?
    > Login into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'.
    > We will assess the claim issue with the provided picture and inform on the progress.
    3M Singapore
  • Answered
    Question
    jlo******* 2019-02-20
    Answer
    Private Enquiry
    3M Singapore 2019-02-21
  • Answered
    Question
    lie******* 2018-10-25
    Answer
    Dear Customer, yes it is
    3M Singapore 2018-10-26
  • Answered
    Question
    fyy******* 2018-09-07
    Answer
    Dear Customer, promo was end, you can always fellow our page, Q10 will do more promotion coming days
    3M Singapore 2018-09-07
  • Answered
    Question
    jon******* 2018-06-04
    Answer
    which items you still purchase, beside latex mop
    3M Singapore 2018-06-04
    Question
    Here my order no.
    Answer
    Please don confirm your orders satus to delivered , let us check again n get bk you, thanks!
    Question
    Ok thank you
    Answer
    Hi, after check With Q10, Ladies Acne Patch that you had purchassed, shipping fee S$5 was paid. Cos of it was under goverment rules medical product must deliver by driver & need your signature to proove that you had receive the product.

    The rest of product you purchases was over S$40, so it was free shipping.

    So we can only help request Q10 refund your shipping fee with S$4.50, the 50cent still need pay to Q10 for admin charge, will you accept this arrangement?
  • Answered
    Question
    jon******* 2018-05-02
    Answer
    Dear customer, sincerely apologize! Yet available, still out of stock
    3M Singapore 2018-05-02
  • Answered
    Question
    icy******* 2018-01-02
    Answer
    Hi,

    Sorry, we do not have a confirmed restock date for this item yet. Please check again in a few days.

    Apologies for any inconvenience caused.
    3M Singapore 2018-01-04
  • Answered
    Question
    hxy******* 2017-09-16
    Answer
    Hi,

    We expect stock for this item to be available in October. Please check again then.

    Thank you.
    3M Singapore 2017-09-18
  • Answered
    Question
    val******* 2017-04-16
    Answer
    Hi,

    The pick up location is mentioned below

    BGroup Asia –
    5A Toh Guan Road East, #02-01
    Singapore 608830

    Thank you
    3M Singapore 2017-04-18
Ask Question
Address
1769 GEYLANG BAHRU #02-04 Kallang Distripark

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Policy & Notice
How to Return/Exchange