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Princess Pink
Princess Pink Join Fellow
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POWER MINISHOP RATE 90%
★ 3W Clinic ★ Intensive UV Sunblock Cream 70ml
271 items sold
3.99

3W clinic★ 3W Clinic ★ Intensive UV Sunblock Cream 70ml

See all 3W clinic items
Group Buy Pricehelp
$5.00 $3.99
Deal is ON!100%
Purchased34 Purchased
Time left

Customer who recommended this item
2554 (Based on 2641 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above $300.00 in a cart.
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  • $7.63
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Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
more
Manufacturer/
Place of origin
3W CLINIC / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Sunblock Sun Screen Protection Make-up Base
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(107)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Answered
2018-02-22
ak1*******
User

Secret Inquiry

User

Secret Inquiry

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Secret Inquiry

Answered
2018-01-20
m.i*******
User

Secret Inquiry

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Secret Inquiry

Unanswered
2018-01-03
For*******
User

I noticed that your delivery charge for this item is $2.99 for normal post whereas the delivery charges for other items in your shop are $1.99 for normal post. Hope you can reduce the delivery charge for the normal post of this item to $1.99 as well. Thanks

User

Dear customer,
Thank you for your feedback. We will forward to our sales team for their consideration.
Thank you
Best regards,
Princess Pink Shop

User

Thanks for the quick response. Looking forward to a favourable feedback from your Sales team,

User

Dear customer,
Our sales team has informed us that there will be a price adjustment in the future, where the item prince will increase, and the shipping price will be reduced.
Thank you
Best regards,
Princess Pink Shop

User

Thanks. That's great. I noticed that when buyers select other items together with this one, the Qoo10 system will apply the higher shipping charge of $2.99 although the other items shipping charges are only $1.99 or lower

Answered
2017-12-18
leo*******
User

I need it urgently can self collection ?

User

Dear customer,
Please see the self collection instructions in the item description (scroll to the bottom).
Thank you
Best regards,
Princess Pink Shop

Answered
2017-11-17
agt*******
User

Secret Inquiry

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Secret Inquiry

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Answered
2017-10-27
Riv*******
User

What is expiry date?

User

Dear customer,
Our current batch expiry date is 2020 April.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-10-10
dal*******
User

Hi seller, can I check with you. What is the expiry date for yr current batch for the sunblock cream?

User

Dear customer,
It is in 2020 April. Please see attached and our listing for how to read the expiry date embossed on the product. We actually started on an even newer batch, therefore April.
Thank you
Best regards,
Princess Pink Shop

User

Thank u for yr reply, dear seller. N yes, I do know how to check ur expiry date for this product. But however I need to know when is the expiry date for this sunblock, before I can make the purchase. U have a nice day seller. :))

User

Dear customer,
Thank you for your update.
Best regards,
Princess Pink Shop

Answered
2017-10-04
won*******
User

I've received my order 113603705 but the expiry date on the 2 tubes of sunblock that I received was for 2014! Please resend asap as this is not acceptable.

User

Dear customer,
You have read the expiry date as DDMMYY. That is not correct. The expiry date is written in YYMMDD format, which is standard for Korean cosmetics. Our current batch expiry date is in 2020. You can refer to our item listing and attached for the detailed explanation.
Thank you
Best regards,
Princess Pink Shop

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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