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Princess Pink
Princess Pink KR Join Fellow
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POWER MINISHOP RATE 90%
★ 3W Clinic ★  Moisturizing Hand Cream 100ml Snail / Collagen / Olive / Acacia / Lemon / Apple
22 items sold
1.46

3W clinic★ 3W Clinic ★ Moisturizing Hand Cream 100ml Snail / Collagen / Olive / Acacia / Lemon / Apple


Customer who recommended this item
1656
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
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Manufacturer/
Place of origin
3W CLINIC / Korea Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Hand Cream Snail Mucous Extract
BOOKMARK 1 2 3 4 5 6 7

Photo Review (732)

Customer Review (1,672)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 01, 2019 yap*** (SG SG)
Highly Recommend Sep 28, 2019 flo*** (SG SG)
Highly Recommend Sep 20, 2019 tan*** (SG SG)
Highly Recommend Sep 11, 2019 kia*** (SG SG)
Highly Recommend Sep 02, 2019 xia*** (SG SG)
Highly Recommend Aug 23, 2019 tan*** (SG SG)
Recommend Aug 16, 2019 hsl*** (SG SG)
Highly Recommend Aug 15, 2019 ric*** (SG SG)
Highly Recommend Aug 10, 2019 put*** (SG SG)
Highly Recommend Aug 07, 2019 huo*** (SG SG)

Item Q&A(71)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    yuk******* 2019-03-20
    Answer
    Dear customer,
    Unfortunately, we are not sure when we can get new stock of that item. Perhaps you can try Olive or Lemon for a fruity flavor.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-03-20
  • Answered
    Question
    fre******* 2019-03-10
    Answer
    Dear customer,
    The hand creams are generally mild. However, because of your special condition, it is best to consult a medical professional about whether you should use.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-03-11
  • Answered
    Question
    inf******* 2018-12-24
    Answer
    Dear customer,
    We don't normally offer this service. However, please give us your delivery address and delivery window, and we will check with our forwarder whether it is possible in this case.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-12-24
  • Answered
    Question
    fel******* 2018-11-10
    Answer
    Dear customer,
    Our current stock of 3W Clinic Moisture Hand Cream Snail has expiry date in 2021 January.
    This item comes in a box of 200 pc.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-11-11
  • Answered
    Question
    ela******* 2018-08-17
    Answer
    Dear customer,
    Please see attached picture of labels for some of the items here.
    The others are similar, but if you want a specific type, we can inform our warehouse staff to take picture.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-08-17
    Question
    Thank you for your reply.
    Answer
    Thank you
  • Answered
    Question
    car******* 2018-08-07
    Answer
    Dear customer,
    Our current batches have expiry dates as follows:
    3W Clinic Moisture Hand Cream Acacia 2019 November
    3W Clinic Moisture Hand Cream Apple 2019 November
    3W Clinic Moisture Hand Cream Collagen 2019 November
    3W Clinic Moisture Hand Cream Lemon 2019 December
    3W Clinic Moisture Hand Cream Olive 2019 November
    3W Clinic Moisture Hand Cream Snail 2021 January
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-08-09
  • Answered
    Question
    mis******* 2018-05-03
    Answer
    Private Enquiry
    Princess Pink 2018-05-04
  • Answered
    Question
    eun******* 2018-04-23
    Answer
    Dear customer,
    Unfortunately, we do not provide gift wrapping service.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-04-24
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Address
18 Dobong-ro 169da-gil, Dobong-gu, Seoul Dobong-dong, 1F

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