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1. Any return of exchange of items will be applicable within 7 days upon receiving of item.2. Due to hygiene purpose, there is NO return & exchange for undergarments/nightgown, cosmetic brushes, earrings.(Unless seller shipped out the shortage/wrong/defective item.)2. Shortage/ Wrong item received: - Provide picture of item contents within the parcel package. - Provide picture of the parcel package with the delivery information.- Shipping fee will be incurred from seller end.3. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.4. Buyer’s change of mind:- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.
Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.We will assess the claim issue with the provided picture and inform on the progress.
Please note that due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond 100% to those in the items themselves.
Registered mail is highly recommended, and X-Concert hold no responsibility on missing post via Singpost normal mail.
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Thin material. Size is also much small than expected.
Code#1:SC90 | Code#2:3 | Code#3:4
For the cheap price, I will let it go. But just a word of caution, the blouse is really small.
Fast delivery, I would say the quality is js equal as what I hv paid for!!
Code#1:MA1 | Code#2:8 | Code#3:2
Brought a few pcs but one got hole, so enquiry to seller. Seller is kind to delivery another design to replace. Thanks.
Code#1:SC90 | Code#2:1 | Code#3:0
Delivery was fast and recieved the items in good condition. The price is also good considering the price of the product.
Code#1:MA1 | Code#2:2 | Code#3:6
Code#1:MA0 | Code#2:1 | Code#3:9
Code#1:MA1 | Code#2:2 | Code#3:0
Code#1:MA1 | Code#2:2 | Code#3:8
Code#1:CCW | Code#2:0 | Code#3:2
Hi do you have an email? :)
Any restock for sc9003, sc9002, ma190 & ma071?
No more restock for above items
What are the measurements for this design? It's now shown in the picture.Thanks.
Hi no plan to restock for this item.
Hi can I change the above order to Stud41 or Maid01 or 59?Cheers!
Sure, STUD55 will change to MAID01
Dear seller, I have order 2 pcs of sleepwear as above order no. on 09/04/14. But until now I have not receive the items yet. Can you pls check. Thank you.
Hi dear customer, we already delivered out your order on 10/04/2014. Local posting takes 2 to 4 working days only to deliver to your mailbox. If you still yet to receive by today, you may experience lost mail by Singpost which is beyond our control. We are sorry that we unable to trace any further or be responsible for any lost as your opted for normal postage at your own risk. Thank you for your kind understanding. We advise all buyers to opt for Registered Mail. Thanks.
hi, it is mentioned that this robe fits S-MCould you clarify what is M ? For example, what is the bust and buttocks measure ?Am asking becos I am sometimes an M and sometimes L depending on cut of apparel.Also if I order, how soon will the product reach me ?Thanks !
Sorry for late reply. This design cutting maybe a bit small so if L size lady may not fits. Delivery will take 2-4 working days.
OK, thanks for reply :)
You are welcome.
Dear Seller,Just to check whether you will be restocking DRE006 purple?Really like it very much but is out of stock.
hi, restock will arrive next week :)
Dear seller,That's great. :D I will wait till next week then.Thank you very much for your reply.
You are welcome :)
HiPlease help to pack nicely and securely. Thanks
Hi, noted :)
There isn’t any posted question about item.