JessCloset
JessCloset Join Fellow
22,529 Fellows
GOOD MINISHOP RATE 90%
4.90

**5 hours sales**Loose fit short sleeve blouse / top over 40 prints #A011


Customer who recommended this item
573 (Based on 719 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (269)

Customer Photo Review board

Highly Recommend quick and fast delivery

quick and fast delivery

Type:2096 | Print:Blue | Size:M(+S$1.10)

+ Add this option
Jan 12, 2018
che*******

Highly Recommend Tops

Fits to a T. Happy with purchase.

Type:2096 | Print:Green | Size:M(+S$1.10)

+ Add this option
Jan 02, 2018
suz*******
Dec 29, 2017
zux*******

Highly Recommend Good deal

Cheap but a bit transparent

Type:2096 | Print:Green | Size:S(+S$1.10)

+ Add this option
Dec 29, 2017
hea*******

Recommend Fast delivery

Simple nice blouse. Size fit well.

Type:2096 | Print:Blue | Size:XL(+S$1.10)

+ Add this option
Dec 28, 2017
kls*******

Customer Review (719)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 14, 2018 ubi*******
Highly Recommend Jan 12, 2018 che*******
netural Jan 08, 2018 azr*******
Recommend Jan 07, 2018 gem*******
Highly Recommend Jan 02, 2018 suz*******
netural Dec 29, 2017 zux*******
Highly Recommend Dec 29, 2017 hea*******
Recommend Dec 28, 2017 kls*******
Recommend Dec 28, 2017 cha*******
netural Dec 28, 2017 Ivi*******

Item Q&A(13)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Answered
2017-12-10
zly*******
User

May I know how long do I have to wait for my items to be delivered? Can't believe it has been one month and I have not recieved my items!!
Anyway my order no are 234244403 /4. If u have forgotten my order pls cancel and refund back my money!!

User

Hi Thanks for your message. Sorry to hear your parcel hasn't arrived yet. At this stage, we will have to assume that it is probably lost. Can you please email me at JessClosetCS@gmail.com and then we decide what to do. We can offer you a compromise solution. Please include your order number in the email. Thanks for your patience. Jesscloset

Answered
2017-11-03
hap*******
User

Hi can I ask you have bigger sive like 2xl or not. Thanks u.

User

http://list.qoo10.sg/item/BASIC-POLKA-DOT-VEST-SHIRT-BLOUSE-BASIC-TOP-OFFICE-SHIRT/415239494
this one we have xxl thanks

Answered
2017-10-31
sud*******
User

Hi there , I have not received my order it's been a month now. As your email stated that I have to wait for 1 month I did so. I would like to get a refund .
Thanks

User

I'm sorry to hear that! As it stated in our shipping policy, we cannot responsible for the lost item when customer choose normail mail shipping option. If you chosen courier we would get compensation from courier company.

We are one of the most reliable sellers on qoo10, we been selling on qoo10 for over 4 years. We sell hundreds of items per day. You are wrong if you think we would trick your money from you, and we definitely wouldn't have tens of thousands of good reviews.

Thanks for your understanding!

Jess-Closet

Answered
2017-10-12
yin*******
User

Dear Seller ,
I order 10pcs of **5 hours sales**Loose fit short sleeve blouse / top over 40 prints #A011 , but 12.10.17 deliver
to me 6pcs only . Short 4 pcs ., I don't want short 4pcs anymore because cutting very very small , material is
very thin, not fit to me ,waste of my money .
.Please kindly consideration and refund to me .

Order Summary (Date : Oct 10, 2017 / Cart no. : 113853388)
Short 4pcs - Order No : 231293180 ,231293181 , 231293182, 231293184 .
231293180 Print:Red Plaids
231293181 Print:Watercolor Floral
231293182 Print:Bicycle
231293184 Print:Black Plum

Thanks

User

sorry you didn't enjoing for shopping on our shop we will check our sending recoud and let you know soon thanks

Answered
2017-10-06
sud*******
User

Non-receipt Claim'
Did not receive the item ,
Thanks

User

Hi Thanks for your message. Sorry to hear your parcel hasn't arrived yet. At this stage, we will have to assume that it is probably lost. Can you please email me at JessClosetCS@gmail.com and then we decide what to do. We can offer you a compromise solution. Please include your order number in the email. Thanks for your patience. Jesscloset

User

113524335

User

thanks will check soon

Answered
2017-09-30
mer*******
User

hi seller,

my payment was made on 29th SEP, kindly advise expected delivery date? thanks!

User

Hi
Thanks for your message. Your parcel was sent on 02.10.17. Deliveries via Singpost normal or registered mail takes 3 working days.
Regards
Jesscloset

Answered
2017-09-29
vev*******
User

Hi,

I've received my order but I think you have mistakenly added another buyer's item into my parcel.

The order no of the other buyer is 230132207, 230132208.

Vevien

User

Hi
thanks a lot for your honesty we will be geratfull if you could help us may i know if any possible you could send it back to us by via Singpost normal mail to:

JESSCLOSET
Betime Building
246 MacPherson Rd,
#03-04 (ROOM C)
Singapore 348578
we will trasfer the postage to your bank card
may thanks
jesscloset

User

Hi,

The parcel that was sent to me mistakenly has 2 shirts, Hearts on Green and Red Peony.

I think that Hearts on Green looks quite nice. Could you sell it to me instead? I will return Red Peony and the postage should be around 80 cents. I did not open Hearts on Green and Red Peony plastic bags so the shirts are completely new and untouched.

Vevien

Let me know how much you charge me if you sell Hearts on Green to me instead. I bought the shirts during $2.90 time sales.

User

Hi
if you like harts on green you can keep it we can give you 2.9 -0.8 =2.1 please return us red peony then you pay on Q10 thanks

User

How to pay $2.10 on qoo10?

User

i will let you know tomorrow i have to check with Q10 thanks

User

Hi,

I will send Red Peony back to you. Will place $2.10 cash inside the mail since the amount is rather small.

Please confirm if your address is:
JessCloset
Betime Building
246 MacPherson Road
#03-04 (ROOM C)
Singapore 348578

User

Hi correct thanks

Answered
2017-01-30
jun*******
User

Hi, what is the measurement of the shoulder?

User

Hi Sorry for late reply. Its about 48cm.
Regards Jesscloset

Address
BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Ask Question

Recommended by Smart Shoppoing Assistant

Policy & Notice