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❤ APPLY 20% OFF SHOP COUPON❤ULTRA HIGH QUALITY BLACK PEARL EYE MASKS/ CRYSTAL BB CREAM❤SHANGPREE❤
30 items sold
75.00

LANEIGE❤ APPLY 20% OFF SHOP COUPON❤ULTRA HIGH QUALITY BLACK PEARL EYE MASKS/ CRYSTAL BB CREAM❤SHANGPREE❤

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Customer who recommended this item
431 (Based on 463 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Change Order Info/Exchange/Return Seller 2017-04-11
Shipping Info/Timing/Change memo Seller 2017-04-11
CANCEL/REFUND Seller 2017-04-11
more
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (183)

Customer Photo Review board
Dec 11, 2017
div*******

Highly Recommend Item received

Fast delivery. Yet to try the product.

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:02. GOLD BLACK PEARL HYDROGEL EYE MASK

+ Add this option
Dec 06, 2017
van*******

Recommend SHANGPREE:02. GOLD BLACK PEARL HYDROGEL / GINSENG BERRY EYE MASK

Received the items in good condition, have not started using yet,

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:05. GINSENG BERRY EYE MASK

+ Add this option
Dec 05, 2017
eve*******

Highly Recommend Fast delivery. Item well received

Fast delivery. Item well received. Haven try on the product yet. Can't give comment. Thanks seller

SHANGPREE:03. GOLD HYDROGEL EYE MASK | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:01. CHARCOAL HYDROGEL MASK (5 PCS)(+S$39.90) | 5) ADD ON GOLD BOWL:none | FREE GIFT:04. MARINE ENERGY GREEN HYDROGEL EYE MASK

+ Add this option
Dec 04, 2017
elv*******

Highly Recommend Love love love!!!

I love this product. It makes my undereye more tight. Will definitely purchase again!

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:02. GOLD BLACK PEARL HYDROGEL EYE MASK

+ Add this option
Dec 03, 2017
cla*******

Customer Review (463)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 11, 2017 div*******
Highly Recommend Dec 06, 2017 van*******
Recommend Dec 05, 2017 eve*******
Highly Recommend Dec 04, 2017 elv*******
Highly Recommend Dec 04, 2017 poh*******
Highly Recommend Dec 03, 2017 cla*******
Highly Recommend Dec 01, 2017 mic*******
Highly Recommend Dec 01, 2017 won*******
Recommend Nov 24, 2017 min*******
Highly Recommend Nov 20, 2017 dea*******

Item Q&A(68)

Status
Question & Answer
Date
Member
Notice
Seller

CHANGE ORDER INFO

Please cancel your order and re-order again before the item ships out and delivered, this is the fastest way to change any info.


EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

The shipping fees will not be included if you decide to spend $70 in COCOMO. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

Answered
2017-12-11
msd*******
User

Hi. How many pieces in one tub?

User

Dear Customer,
60 pieces in 1 tube
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-11-08
bly*******
User

Hi there,
the shipping fee is still included when my cart is above $70, pls help, thks!

User


Dear Customer,
Free shipping is based on the shipping conditions per listing
Which means the items cannot be crossed combined
If 1 listing has free shipping above $50, the other listing free shipping above $70, they are different shipping conditions and cannot be combined
However, if both listings are free above $50, they can be combined
We hope this explains
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-11-02
yun*******
User

The shipping fees didn’t excluded in the payment page. How?

User

Dear Customer,
No free shipping due to special timesale price
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-10-24
pei*******
User

Hi
May i know how to keep the mask? inside the fridge?

User

Dear Customer,
Normal room temperature will do


Dear Customer,
We had sent out via normal mail as your mode of selection
once parcel handed to singpost there is nothing much we can do from our end
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-09-28
jeo*******
User

Can self take?

User

Dear Customer,
Yes, we have ready stock. you may purchase and collect at our warehouse
however, please inform us asap if you would like to self collect
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-09-17
jan*******
User

Hi any further discounts if i buy over $300?

User

Dear Customer,
We will give you more free gifts
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

hi.. i bought over $300. so there would be more free gifts right? Actually the other time i also bought more than $300 worth of facial wash but there wasn't free gift.

User

Dear Customer,
Well noted and thank you for your support
we will throw in whamisa samples and free gifts for your current orders
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-08-21
int*******
User

Hi I am keen in shangpree eye mask. Few questions

1) expiry for ginseng and gold pearl?

2) confirm authentication of products are direct from Korea shangpree supplier ?

3) what do u recommend for 40 years old slight wrinkles at eye area + freckles

Thanks!

User

Dear Customer,
Ginseng:2019 07 04
black pearl: 2019 06 23
Products are 100000% confirmed authentic and you may email to brand owner to verify
As you know we are the only seller in singapore to carry the VIP exclusive shangpree set.
For 40 years, please use black peark and ginseng
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-08-21
int*******
User

Hi I am keen in shangpree eye mask. Few questions

1) expiry for ginseng , marine and gold pearl?

2) confirm authentication of products are direct from Korea shangpree supplier ?

3) what do u recommend for 40 years old slight wrinkles at eye area + freckles

Thanks!

User



Dear Customer,
Ginseng:2019 07 04
black pearl: 2019 06 23
Products are 100000% confirmed authentic and you may email to brand owner to verify
As you know we are the only seller in singapore to carry the VIP exclusive shangpree set.
For 40 years, please use black peark and ginseng
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO


User

Thank u so so much! I purchase now!

User

Dear Customer,
Welcome
Thank you for shopping with COCOMO!
We can be contacted via watsapp at 8425 5525
Regards,
COCOMO

Address
UB. ONE 81 UBI AVENUE 4 UB. ONE, 81 UBI AVENUE 4, #03-26 SG 408830
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