14.9

5D Magnetic Contour Memory Foam Sleeping Pillow - Orthopedic Cervical Pillows for Neck Pain Relief


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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 22, 2016
Manufacturer/
Place of origin
PRC Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 10, 2019 all*** (SG SG)
Highly Recommend Feb 02, 2019 lit*** (SG SG)

Item Q&A(1)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Singapore Dream
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Singapore Dream
  • Answered
    Question
    wxw******* 2019-02-26
    Answer
    Hi yes ard 1-2weeks. Thanks
    Singapore Dream 2019-02-26
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Policy & Notice
How to Return/Exchange