Dear customers,
Kindly take note: (i)Our delivery timing is Monday-Friday (9am-5pm), please do not request any timing out of our delivery timing. (ii) Every order will be processed between 2-4 working days. (Monday-Friday) (iii) Delivery lead time may be extend to 7-10 working days during promotion period due to high volume of orders. (iv) The actual shipping date may be 1 or 2 days different with the estimated shipping date. (v) When the order changed to "ON DELIVERY'' status, it take 1-3 working days to reach buyer's hand. (vi) In case buyer request the item to be left outside the door or riser, seller is not responsible for any damage or missing of the item.
After received the item(s): (i) Kindly assist to click "CONFIRM DELIVERY''. As we are using our delivery team, Qoo10 will only release payment to seller when buyer confirm the delivery have been completed.
Regards, Scanpap (Official)
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