This note is an update and supercedes all previous communications.
Dear Havaianas customer,
We apologize that we are having problems fulfilling your order.
Due to an overwhelming response to our recent online promotions, our stock had shortages and our warehouse was overwhelmed.
This must be very frustrating for you, and we apologize.
If you require a refund, you can process this from the site you purchased from:
Qoo10 customers, click here:https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=5748
If you have problems with your refund, please email us at our email address firstname.lastname@example.org
, with your order number, site you purchased from, and details of your purchase, and we will do our best to help you.
Note that we can no longer service any ecommerce issues or transactions at our stores.
We apologize again for the difficulty and frustration this has caused you.