Acev ★ Li-Ning ★ HomeBuddy ★ Plantronics
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Abs Trainer ■ Nutrilite [intermediate] ■ Stretch Roller [for Starter] ★ Stock SG ★ / abs pro/ abs ro
7.90

Abs Trainer ■ Nutrilite [intermediate] ■ Stretch Roller [for Starter] ★ Stock SG ★ / abs pro/ abs ro

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Customer who recommended this item
229 (Based on 258 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
[Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking Seller 2016-09-30
[Q]: Order Returns Seller 2016-09-29
Any queries? Contact us Seller 2016-09-29
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Manufacturer/
Place of origin
Acev HomeBuddy Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Abs Trainer ■ Nutrilite [intermediate] ■ Stretch Roller [for Starter] ★ Stock SG ★ / abs pro/ abs roller/ fitness roller_ # READY Stocks SG. Reach you 2 to 4 work days #_ HomeBuddy_ Acev Pacific

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (60)

Customer Review (258)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 08, 2017 pek***
Not Recommend Oct 17, 2017 tsu***
Highly Recommend Oct 10, 2017 shi***
Highly Recommend Aug 25, 2017 tit***
Recommend Aug 12, 2017 sio***
Highly Recommend May 23, 2017 kwa***
Recommend May 05, 2017 loh***
Not Recommend Sep 01, 2016 van***
Highly Recommend Aug 07, 2016 k.p***
Recommend Jun 04, 2016 jay***

Item Q&A(22)

Status
Question & Answer
Date
Member
Notice
Seller

[Q]: You update "Estimated shipping date", BUT, I did NOT get it!
[A]: "Estimated shipping date" (the term used by Qoo10) is "courier collect date", NOT the date you receive items.
Courier needs 2 to 3 work day to fulfill task. Depends on location zones, we use courier (Qxpress Qoo10 courier, NinjaVan), and our in-house.
On the day courier collect ordered items, Qoo10 will email you track ref.
__________
[Q]: How to track Qxpress delivery?
[A]: -> under "Shipping Information", -> row "Delivery Company", click "Tracking"
__________
[Q]: Qxpress Shipping History/ Delivery Status shows my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?
[A]: Please email: SUBJECT: your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; charlyn.cruz@qxpress.asia; CC: delivery@qoo10.sg; HomeBuddy@outlook.com
We take any false delivery (if any) very seriously, please keep us in loop.
__________

Notice
Seller

You can return the item (un-used, with full accessories, with full packaging) within 7 days after receipt.
Please return via SingPost Registered (your cost) to:
Acev Pacific Pte Ltd
18, Mandai Estate, #02-06/07, Singapore 729910
Help alert us the SingPost tracking reference.
We will acknowledge the refund process after receiving returned parcel.
_____
Do note that only the item price will be refunded, NOT the shipping fees which was incurred when delivering you the item.
_____
We do not receive funds as soon as you make payment. Instead, the funds will only reach us 15 days after clients acknowledge receipt, or 30 days after we send out orders. As such, the funds (of cancelled transaction) are not kept by us.
Refund is managed by Qoo10 to flow back via same payment mode, ie, when you pay via Visa, you will get the refund via Visa. Allow Qoo10, bank or credit card company some time for the process .
_____

Notice
Seller

Any queries?
BEST: text: 90038800, or email: HomeBuddy@outlook.com, we have the records to follow up.
Try NOT to leave your questions in Qoo10, as we may not check periodically.
Cheers.
__________

www.HomeBuddy.us
e : HomeBuddy@outlook.com

Acev Pacific Pte Ltd
e : info@Acev.us

Add-Ons & Logistics since year 2000
* HomeBuddy * Li-Ning * Adidas * Puma * iZ * Celly * Muvit * Plantronics * Isjoma * BluMagix *
__________

Thank you for choosing Acev * HomeBuddy.
__________

FAQ
Seller

[Q]: How fast you send out?
[A]: Courier collects by 3rd work day.
[Orders received on] --> [Courier collect by]
Mon --> Wed
Wed --> Fri
Fri --> Next Tue
__________
[Q]: How soon to reach buyers?
[A]: Within 6 work days from orders date.
Courier needs 2~3 work day to fulfill task.
Courier may NOT call in advance.
__________
[Q]: I need the items delivered by specific date/ time slot, how? (as I work, as I away, as it is a gift...)
[A]: You shall choose the relevant option under "Special delivery request" when purchasing.
Though may not be able to fulfill 100% to the request time slot, due to different location zones. But, the delivery time will be close to your request.
__________

Unanswered
2018-01-17
ric*******
User

I ordered an advanced ab wheel, but it hasn't arrived after more than 2 weeks. Status is still under shipping request...

Processing
2016-08-28
ctr*******
User

Hi,

The power wheel delivered doesn't have the screws. Please respond how we could get the screws.

User

Hi,
Mind email HomeBuddy@outlook.com: the picture of what you have received.
So we can do a check on what is missing from the package

Answered
2016-04-05
bla*******
User

Please advise n how do I proceed with self collection on the drop down list?

User

=====
Self-Collection Acev direction
=====
Hi,
18 Mandai Est #02-06 s729910
Uphill -> all the way straight -> right -> 100meters -> white-grey bldg on right -> loading lift
Help alert us before you come.

Ope Hours:
M, W, F: 10am - 4pm
Tue, Thur: 10am - 8pm

Proceed to order as usual, delivery fees will be refunded in cash upon self collection.

=====

Answered
2016-04-04
bla*******
User

Is Self collection possible as the stipulated timings in drop down list do not work for me.

User

Hi,
Yes, can.

Answered
2014-08-21
joe*******
User

Hi,

I have not received my item since 13 Aug.
My order number is 45564860.
Pls advise the delivery status.

Revert me a call at 8198 8123
Thanks

Joey

User

Hi Joey ,

Your items have been packed and despatched. Will push delivery agent to expedite.

Rgds

User

GIVE ME A FIX DATE ON WHEN MY GOODS WILL ARRIVE!!
You mentioned ready stocks, and we are both in SINGAPORE, how big is this island?
You need 15th to 24th days and still no goods??????????

User

.

Processing
2014-04-01
che*******
User

I can't select just the roller from the option. Does it mean it is out of stock? Or I have to buy both?

User

Hello, Che***

Yes, Stretch Roller as an "individual item" had been sold out.

For moment, the last few units are having a pre-bundle.

We shall receive new stocks in late April.

Cheers.

Processing
2014-02-12
meg*******
User

I want the product before 14th Feb 2014. Can i collect the item myself.

User

.

Processing
2013-12-19
Ele*******
User

Hi is there any self collection? As I need it before Christmas eve.

User

 Dear customer
Your inquiry will soon be confirmed and answered by the seller.
※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.
Thanks & Best regards
P.S. The information is also sent to the seller to meditate this case

Available during
MON~FRI : 10:00am ~ 4:00pm SAT (alternate): 10:00am ~ 2:00pm SUN, public holidays: off
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