You can return the item (un-used, with full accessories, with full packaging) within 7 days after receipt. Please return via SingPost Registered (your cost) to: Acev Pacific Pte Ltd 18, Mandai Estate, #02-06/07, Singapore 729910 Help alert us the SingPost tracking reference. We will acknowledge the refund process after receiving returned parcel. _____ Do note that only the item price will be refunded, NOT the shipping fees which was incurred when delivering you the item. _____ We do not receive funds as soon as you make payment. Instead, the funds will only reach us 15 days after clients acknowledge receipt, or 30 days after we send out orders. As such, the funds (of cancelled transaction) are not kept by us. Refund is managed by Qoo10 to flow back via same payment mode, ie, when you pay via Visa, you will get the refund via Visa. Allow Qoo10, bank or credit card company some time for the process . _____
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