Meow Meow Shop
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Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
EXCHANGE POLICY - about the price difference Seller Jan 22, 2017
How to submit Return or Exchange from buyer’s end? Seller Apr 22, 2016
Return & Exchange Policy Seller Apr 22, 2016
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

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Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 01, 2015 ber***

Item Q&A(0)

Question & Answer
  • Notice

    EXCHANGE POLICY - about the price difference

    1) No refund will be issue on the price difference when buyer exchange items from high value to low value.

    2) Seller may ask buyer to top up the price difference if buyer want to exchange item from low value to high value.
    Meow Meow Shop
  • Notice

    How to submit Return or Exchange from buyer’s end?

    Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.

    We will assess the claim issue with the provided picture and inform on the progress.

    All return/exchange should be done within 2 week from the reqeust confirmed date.
    If the buyer can't return/exchange with seller in 2 weeks, should inform seller the reason in advance.
    Seller would recall the return/exchange requests if no item received/ no buyer's reply in 2 weeks.
    Meow Meow Shop
  • Notice

    Return & Exchange Policy

    1. Any return of exchange of items will be applicable within 7 days upon receiving of item.

    2. Shortage/ Wrong item received:
    - Provide picture of item contents within the parcel package.
    - Provide picture of the parcel package with the delivery information.
    - Shipping fee will be incurred from seller end.

    3. Defective item:
    - Provide picture of the defective area of the received item.
    - Shipping fee will be incurred from seller end.

    4. Buyer’s change of mind:
    - Would like to change to other available products or does not want the item anymore.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller end.
    - Shipping fee will be incurred from buyer's end.

    (Kindly contact us before making review.)
    Meow Meow Shop
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Policy & Notice
How to Return/Exchange